Maria Delgado
Chicago,IL
Summary
Experienced healthcare professional with a strong background in medical authorization, patient care coordination, and case management. Skilled in medical terminology, Spanish translations, insurance verification, prior authorization processes, and HIPAA compliance. Demonstrated success in accurately authorizing healthcare services, collaborating with healthcare teams, and maintaining strict standards of data entry and patient confidentiality. Seeking a role where my expertise can be applied to make a significant impact.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Advocacy Coordinator
Eon Health
09.2004 - Current
- Resolved patient adherence problems by interfacing with appropriate teams.
- Utilized robust knowledge of healthcare-specific vocabulary.
- Executed tasks to ensure compliance among members.
- Maintained accurate and up-to-date patient EMR through regular data entry.
- Ensures consistency by updating templates for various interdepartmental inquiries.
- Participated in meetings to convey the plan's objectives.
- Protected confidentiality by adhering to HIPAA guidelines.
- Facilitated connection of members with case management services.
- Executes supplementary responsibilities when assigned.
- Adhered to organizational policies and regulatory standards.
- Facilitated communication with Spanish-speaking patient.
- Handle execution of both inbound and outbound calls.
Certified Medical Assistant
Village Medical
04.2022 - 04.2024
- Company Overview: Chicago, IL
- Assessed vitals and conducted point-of-care testing in office.
- Prepared and maintained inventory of room supplies.
- Compiled essential health records by analyzing chart information.
- Refilled prescriptions following established protocols.
- Compiled necessary data and updated charts with extracted information.
- Coordinated appointment scheduling alongside managing phone inquiries.
- Maintained confidentiality of patient data according to HIPAA guidelines.
- Conducted pre-authorizations as required.
- Facilitated communication for Spanish-speaking individuals in medical settings.
Patient Care Tech
Total Medicine Inc
11.2021 - 01.2022
- Completed contract work with detailed insights on firm operations.
- Escorted surgery patients to Pre-op area for preparation.
- Completed various assigned office tasks
- Implemented protocols to uphold HIPAA standards.
- Escorted patients to designated garage pickup location.
- Regularly maintained and organized room supplies.
- Prepared preoperative bags tailored for patient needs.
Covid-19 Vaccinator
Prism Healthcare
08.2021 - 11.2021
- Arrived promptly at predefined job sites for assignments.
- Managed the intake process for those receiving COVID shots.
- Recorded patient vitals accurately.
- Safeguarded confidential patient information under HIPAA guidelines.
- Administered COVID vaccine doses to recipients.
- Supervised and evaluated patient responses post-vaccination.
- Documented vaccination dates and scheduled necessary follow-ups.
Certified Medical Assistant
Advocate Aurora Health Care
10.2017 - 02.2021
- Escorted patients to appointment rooms.
- Recorded patient vitals and collected relevant health data.
- Conducted comprehensive tests within the office setting for patients.
- Upheld integrity of patient confidentiality by following HIPAA guidelines.
- Executed venipunctures based on requirement.
- Coordinated patient appointment schedules efficiently.
- Managed appointment scheduling for medical procedures.
- Managed incoming and outgoing calls.
- Managed daily front office tasks with attention to detail.
- Executed pre-authorization requirements for procedures.
- Managed specimen handling and bagging processes.
- Managed decontamination procedures for surgical equipment.
- Adapted workflows to evolving COVID-19 protocols while prioritizing patient safety.
- Extracted relevant medical data from patient charts.
- Utilized established protocol for prescription refills.
- Enhanced patient understanding through Spanish translation.
Certified Medical Assistant
Northshore University Healthcare
01.2003 - 08.2017
- Arranged appointments and procedures.
- Ensured compliance with HIPAA standards.
- Conducted patient triage.
- Ensured inventory was replenished following standard procedures.
- Managed call interactions, including incoming and outgoing communication.
- Conducted point of care testing.
- Processed medication refills per established protocol.
- Ensured accurate translation of medical information for patient care.
- Conducted necessary phlebotomy procedures.
- Carried out sterilization procedures for medical instruments.
- Coordinated timing and logistics for inpatient and outpatient surgical procedures.
- Processed pre-authorization approvals for surgeries and procedures.
- Extracted medical data from patient records.
- Assisted in organizing operations for a newly built medical facility.
- Provided translation services to aid Spanish-speaking patient interactions.
Education
Associate of Applied Science - Science and Healthcare
Northwestern Business College
Chicago, IL01.1997
Skills
- Authorization & Insurance Verification
- Prior Authorization Process
- HIPAA Compliance
- Medical Coding Knowledge
- Clinical Documentation Improvement
- Medical Terminology & Billing
- Data Entry & Records Management
- Customer Service & Patient Interaction
- Attention to Detail
- Problem-Solving & Multitasking
- Team Collaboration
- Telehealth Appointments
- Translation
Certification
Certified by the AAMA for medical assistants
Timeline
Certified Medical Assistant
Village Medical
04.2022 - 04.2024
Patient Care Tech
Total Medicine Inc
11.2021 - 01.2022
Covid-19 Vaccinator
Prism Healthcare
08.2021 - 11.2021
Certified Medical Assistant
Advocate Aurora Health Care
10.2017 - 02.2021
Patient Advocacy Coordinator
Eon Health
09.2004 - Current
Certified Medical Assistant
Northshore University Healthcare
01.2003 - 08.2017
Associate of Applied Science - Science and Healthcare
Northwestern Business College
Similar Profiles
Priscilla ConawayPriscilla Conaway
Care Management Coordinator at Eon Health, IncCare Management Coordinator at Eon Health, Inc
Guilherme Bolaina BurqueGuilherme Bolaina Burque
Delivery Driver at Eon Express Pty LtdDelivery Driver at Eon Express Pty Ltd
AINUR WARDINA ZAHRULAINUR WARDINA ZAHRUL
Administrative Assistant at Proton EonAdministrative Assistant at Proton Eon