Marisol Vazquez
Ontario,CA
Summary
Seeking a full-time position as patient registration , admitting , scheduling, or front office receptionist and to secure a position utilizing experience in areas of clerical support and quality patient care or customer service.
Overview
20
20
years of professional experience
Work History
Patient Registration Coordinator
Dignity Health / St. Bernardine Medical Center
Ontario, CA
08.2015 - Current
- Patient registration
- Heavy intake insurance verification
- Update patient demographics
- Cash and credit card payments
- Intake of patient phone calls
- Work well under stressful circumstances
- Communicating well with medical staff and Doctors
- Greeted patients and visitors in a professional manner, while providing excellent customer service.
- Assisted with patient registration process by verifying insurance coverage and collecting co-pays.
- Maintained accurate records of patient information, including demographic data and insurance details.
- Performed various clerical duties such as filing, faxing, photocopying, scanning documents.
- Responded promptly to telephone inquiries from patients regarding their accounts or services provided.
- Processed payments for services rendered and maintained up-to-date financial records.
- Utilized hospital management system software to enter patient data accurately.
- Ensured HIPAA compliance through secure handling of confidential patient information.
- Prepared reports for administrative staff regarding patient registration activities.
- Maintained an organized work environment by adhering to established office procedures.
- Assisted in the training of new employees on proper registration processes and protocols.
- Collaborated with other healthcare professionals on improving workflow efficiency and quality assurance measures within the department.
Care Giver
In Home Service s (IHSS)
01.2010 - 01.2013
Ck-in/Ck-out Receptionist
GrandMedicalGroup, Obstetrics &Gynecology (OB-GYN)
Pomona, CA
01.2007 - 01.2009
- Check-in and check-out patients
- Registration
- Insurance verification
- Medical and surgical authorizations
- Surgery scheduling
- Scheduling appointments
- Copayments
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
Ck-in/ Ck-out Receptionist
Dr. Demitri Starks, M.D, F.A.C.O.G., Obstetrics &Gynecology (OB- GYN)
Montclair, CA
01.2004 - 01.2007
- Appointment scheduling for patients
- Insurance verification
- Authorization for procedures
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
Certificate - Medical Assistant
UEI College- Ontario
Ontario, CA06-2015
High School Diploma -
Valley View High School
Ontario, CA06-1992
Skills
- Billing in Spanish -Book Keeping
- Computer literate -Billing
- Medical records/filing -Data processing
- Insurance Authorization -Large Volume of patient ck-in/ck-out
- Appointment scheduling -See resolution of patient complaint
- E-tar Authorization -Operate computerized switchboard
- Scheduling surgeries - Digichart
- Scanning -Scheduling ultrasound
- Trained personal -Medisoft, Excel, Spreadsheet, ETC
- Maintain cash draw -Credit card authorizations
- Calculate daily percentage - Preparation and Processing Of profit brought in - MedicalGroup/IPA
- Scheduling for perinatal center and sweet success -Cash register
- Sensitive Documentation - Customer service
- Medi-calmanaged insur- Verification -Multi task
- Accounting -Fast learner
- TeamWork -Work well under supervision
- Willing to learn new things - Dispatch certificate
- Patient Confidentiality Understanding
- Medical Terminology Proficiency
- Strong Organization
- Office Administration
- New Hire Training
- Insurance Practices
- Organizational Standards
- HIPAA Compliance
- Insurance Verification
- Patient Care Coordination
- Payment Collection
- Patient Flow Management
- Patient Registration
- Critical Thinking Skills
- Relationship Building
- Verbal and Written Communication
- Medical Terminology
- Scheduling
- Patient Documentation
- Attention to Detail
- Organizational Skills
- Healthcare Knowledge
Timeline
Patient Registration Coordinator
Dignity Health / St. Bernardine Medical Center
08.2015 - Current
Care Giver
In Home Service s (IHSS)
01.2010 - 01.2013
Ck-in/Ck-out Receptionist
GrandMedicalGroup, Obstetrics &Gynecology (OB-GYN)
01.2007 - 01.2009
Ck-in/ Ck-out Receptionist
Dr. Demitri Starks, M.D, F.A.C.O.G., Obstetrics &Gynecology (OB- GYN)
01.2004 - 01.2007
Certificate - Medical Assistant
UEI College- Ontario
High School Diploma -
Valley View High School