Alexandra King
Palm Coast,FL
Summary
Committed Patient Registration Coordinator with a background in managing patient intake processes, scheduling appointments, and maintaining patient records. Strong interpersonal skills with establishing positive relationships with patients and healthcare professionals. Dedicated to improving workflow efficiency and ensuring compliance with all regulatory guidelines. Demonstrates leadership abilities in assisting with training new staff members, contributing positively to team operations and patient care efforts.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Registration Coordinator
Advent Health Centra Care
Palm Coast, FL
03.2023 - Current
- Coordinated patient scheduling and registration to enhance clinic workflow.
- Verified insurance coverage and troubleshot discrepancies promptly.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Facilitated front desk operations through effective multitasking and organizational skills.
- Assessed patients' general condition for effective triage.
- Processed phone calls, faxes, and emails for multiple centers to maintain communication and service quality.
- Executed cash handling procedures with accuracy and accountability.
- Performed clinic maintenance tasks, including sanitization and stock management.
General Manager
Honey Baked Ham Co. LLC
Palm Coast, FL
11.2020 - 12.2022
- Progressed from associate to general manager within organization.
- Led team to deliver exemplary customer service, enhancing guest satisfaction.
- Coordinated large events for over 500 attendees, achieving seamless execution and positive feedback.
- Organized inventory and handled cash transactions with accuracy.
- Composed professional emails for effective internal and external communications.
- Maintained safe, clean environment to promote health standards.
- Cultivated positive work environment focused on employee satisfaction.
- Oversaw food handling procedures to comply with safety regulations.
Shift Management
Panera Bread
Palm Coast, FL
02.2017 - 07.2020
- Managed scheduling for employees, ensuring optimal coverage and efficiency.
- Oversaw food preparation and handling, adhering to safety standards.
- Provided exceptional customer service, effectively de-escalating challenging situations.
- Processed cash transactions accurately, safeguarding financial integrity.
- Organized and unloaded truck orders, maintaining inventory accuracy.
- Baked pastries and breads to meet daily production requirements.
- Ensured cleanliness and organization of work environment through diligent cleaning practices.
- Facilitated professional email communications, promoting effective team collaboration.
Associate
Tropical Smoothie
Palm Coast, FL
07.2016 - 01.2017
- Prepared smoothies and food items according to company recipes and standards.
- Maintained cleanliness and organization of workstations and equipment.
Education
Certificate - Medical Billing And Coding
Advent Health University
Palm Coast12-2025
High school diploma - General Studies
Flagler-Palm-Coast High School
Palm Coast, FL06-2016
Some College (No Degree) - General Studies
Daytona State College
Daytona Beach, FLSkills
- Patient registration and scheduling
- Medical billing and coding
- Insurance verification
- Data entry and documentation accuracy
- HIPAA compliance
- Payment collection and cash handling
- Microsoft Word and Excel proficiency
- Conflict resolution and de-escalation
- Customer service and support
- Management skills
- Adobe Photoshop expertise
- Event planning and coordination
- Suggestive selling and product guidance
Certification
Medical Billing and Coding
Timeline
Patient Registration Coordinator
Advent Health Centra Care
03.2023 - Current
General Manager
Honey Baked Ham Co. LLC
11.2020 - 12.2022
Shift Management
Panera Bread
02.2017 - 07.2020
Associate
Tropical Smoothie
07.2016 - 01.2017
Certificate - Medical Billing And Coding
Advent Health University
High school diploma - General Studies
Flagler-Palm-Coast High School
Some College (No Degree) - General Studies
Daytona State College