Alexis Kostka
Fort Wayne,IN
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in customer service roles, demonstrating exceptional multitasking and time management skills. Quick learner with a track record of mastering new skills independently. Committed to delivering positive and memorable experiences for every customer.
Overview
7
7
years of professional experience
Work History
Patient Registration Coordinator
Behavioral Health Group
12.2024 - Current
- Welcomed and registered new patients by obtaining documentation and insurance and facilitating financial assessments/agreements.
- Managed patient check-in, responded to phone inquiries, and handled other administrative tasks.
- Coordinated benefits for patient claims to ensure accurate processing.
Server/Bartender
Wings ECT
12.2022 - 11.2024
- Demonstrated Strong multitasking skills by managing multiple tables simultaneously without compromising service quality while also building warm relationships with regular customers.
- Addressed customer complaints promptly and professionally, contributing to a positive reputation.
- Provided excellent customer service in a fast-paced dining environment.
- Prepared and served beverages according to company standards.
- Collaborated with kitchen staff to ensure timely meal delivery.
Serving
Ziffles Rib Bar and Food Truck
03.2019 - 11.2022
- Food truck Manager- Delivered exceptional customer service by addressing issues promptly and professionally during peak service times.
- Managed multiple tables simultaneously, ensuring service quality while fostering strong relationships with regular customers.
- Managed inventory levels for cost control and trained new staff on company policies and safety guidelines for effective onboarding.
Education
High School Diploma -
Carroll High School
Fort Wayne, IN06-2018
Skills
- Reliability
- Adaptability
- Patient Interaction
- Patient registration
- Patient Care Coordination
- Time management
- Team collaboration
- Problem resolution
- Effective communication
Timeline
Patient Registration Coordinator
Behavioral Health Group
12.2024 - Current
Server/Bartender
Wings ECT
12.2022 - 11.2024
Serving
Ziffles Rib Bar and Food Truck
03.2019 - 11.2022
High School Diploma -
Carroll High School