Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Phone Manager
Outta Hand Pizza
10.2023 - Current
Trained and mentored staff on customer service protocols and food safety standards.
Assisted in troubleshooting customer inquiries and resolving issues efficiently.
Managed high-volume inbound calls, ensuring accurate information delivery to customers.
Collaborated with team members to improve response times and service quality.
Trained new operators on communication protocols and system navigation.
Babysitter
Kristi Pall
03.2023 - Current
Supervised children's activities, ensuring safety and engagement throughout playtime.
Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
Developed and implemented age-appropriate educational activities to promote learning and development.
Played games, worked on puzzles, and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Taught children to organize toys, wash hands, and share by leading by example.
Camp Counselor
JCC Summer Camp
06.2023 - 08.2023
Supervised daily camp activities, ensuring safety and engagement for all participants.
Developed and implemented conflict resolution strategies to foster positive camper interactions.
Monitored camper progress and provided individualized support as needed for personal development.
Maintained accurate records of camper attendance and incident reports for compliance purposes.
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
Education
High School Diploma -
Westfield High School
Westfield, NJ
05.2029
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Active listening
Languages
English
Native or Bilingual
Polish
Professional Working
French
Limited Working
Interests
Youth Development Programs
Reading
Gym Workouts
I enjoy helping others and giving back to the community
<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing