Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Maria Dziekanska

Westfield

Summary

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.

Overview

3
3
years of professional experience

Work History

Phone Manager

Outta Hand Pizza
10.2023 - Current
  • Trained and mentored staff on customer service protocols and food safety standards.
  • Assisted in troubleshooting customer inquiries and resolving issues efficiently.
  • Managed high-volume inbound calls, ensuring accurate information delivery to customers.
  • Collaborated with team members to improve response times and service quality.
  • Trained new operators on communication protocols and system navigation.

Babysitter

Kristi Pall
03.2023 - Current
  • Supervised children's activities, ensuring safety and engagement throughout playtime.
  • Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
  • Developed and implemented age-appropriate educational activities to promote learning and development.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught children to organize toys, wash hands, and share by leading by example.

Camp Counselor

JCC Summer Camp
06.2023 - 08.2023
  • Supervised daily camp activities, ensuring safety and engagement for all participants.
  • Developed and implemented conflict resolution strategies to foster positive camper interactions.
  • Monitored camper progress and provided individualized support as needed for personal development.
  • Maintained accurate records of camper attendance and incident reports for compliance purposes.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.

Education

High School Diploma -

Westfield High School
Westfield, NJ
05.2029

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Active listening

Languages

English
Native or Bilingual
Polish
Professional Working
French
Limited Working

Interests

  • Youth Development Programs
  • Reading
  • Gym Workouts
  • I enjoy helping others and giving back to the community

Timeline

Phone Manager

Outta Hand Pizza
10.2023 - Current

Camp Counselor

JCC Summer Camp
06.2023 - 08.2023

Babysitter

Kristi Pall
03.2023 - Current

High School Diploma -

Westfield High School