Mary Edstrand
Port Saint Lucie,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
New Home Sales Assistant
Minto Communities - Florida
Port Saint Lucie, FL
04.2014 - 03.2015
- Greeted customers and provided them with information about the new homes for sale.
- Prepared sales contracts in accordance with company policies and procedures.
- Maintained accurate records of all sales transactions.
- Assisted customers in selecting materials, fixtures, appliances, colors, and other design elements for their new home.
- Responded to customer inquiries promptly and professionally via phone or email.
Dedicated Care Specialist
Sprint
Fort Lauderdale, Florida
01.2007 - 10.2013
- Acted as a single point of contact for billing inquiries, technical support, rate plan analysis and all other account questions.
- Proactively monitor account overages
- Sent out literature on new products and retention offers
- Fraud monitoring and account activity reports
- Assisted with finance issues
Human Resources Assistant
Kent Security
Fort Lauderdale, FL
08.2006 - 12.2006
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Reviewed resumes submitted by applicants for open positions.
- Performed administrative tasks related to payroll processing or benefit administration.
Education
Associate of Arts - Business Administration
Indian River State College
Ft. Pierce, FLSkills
- Customer Service
- Time management proficiency
- Appointment Coordination
- Attention to Detail
- Analytical and Logical Thinking
- Problem-Solving
Accomplishments
- I received the Crown Club award at Sprint for my exceptional customer service.
Timeline
New Home Sales Assistant
Minto Communities - Florida
04.2014 - 03.2015
Dedicated Care Specialist
Sprint
01.2007 - 10.2013
Human Resources Assistant
Kent Security
08.2006 - 12.2006
Associate of Arts - Business Administration
Indian River State College
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