Maria Edwards

• Process customer orders.
• Collaborate with team members to complete tasks and maintain smooth running of bakery.
• Clean and maintain kitchen equipment.
• Provide excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
• Package finished products for sale.
• Comply with health and safety codes to protect staff and customers.
• Produce consistently high-quality baked goods for customers.
• Operate ovens and bakery equipment to prepare products according to recipes.
• Ensure product freshness by implementing proper storage techniques and regularly rotating stock.
• Manage display cases to verify freshness and attractiveness of products.
• Frost and ice cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.

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• Oversaw daily cash reconciliations, monitored cash intake and deposit records.
• Managed refund requests efficiently to maintain customer satisfaction.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Completed regular inventory counts & coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Oversaw daily operations to maintain store cleanliness and organization.
• Processed payroll on a regular basis, ensuring accuracy and timeliness in submissions.
• Provided exceptional customer service through phone interactions and in-person assistance, facilitating order placements and inquiries.
• Oversaw order management, ensuring timely preparation and fulfillment for both pickup and delivery services.
• Coordinated delivery routes for drivers, optimizing logistical efficiency throughout the Coachella Valley.
• Opened and closed store location.

• Assisted customers with inquiries and provided exceptional service.
• Helped customers complete purchases, locate items, and join reward programs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card, and check transactions to complete customer purchases.
• Restocked and organized merchandise in front lanes.
• Processed refunds and exchanges in accordance with company policy.