Maria Elena Garcia
Cornelius
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. I am also a friendly Receptionist with background in a couple of office settings. I take on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Community Action
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments and communicated with clients.
- Answered phone promptly and directed incoming calls to correct department.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained visitor log for entering and leaving facility for security purposes.
- Sorted, received, and distributed mail to correct department.
- Handled assignments independently with good judgement and critical thinking skills.
- Scheduled office meetings for staff teams.
- Worked on procedure(s).
- Used Microsoft Outlook, Microsoft Word, and Spreadsheet Maker for emails and/or projects.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures and customer service.
- Resolved customer problems and complaints.
- Used Spanish speaking skills when needed.
- Took down client information
- Printed documents for front desk.
- Successfully diffused escalated calls.
- Took initiative to always help.
Picker
Walmart
07.2022 - 02.2023
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized store, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used zebra scanners to track orders and verify accuracy.
- Answered phone calls on our work phone.
- Left voicemail's for clients regarding their order.
- Dispenser
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Sorted and organized items in designated areas for easy access.
- Followed safety protocols and procedures to minimize workplace accidents.
- Interacted with guests in friendly and knowledgeable way.
- Supervised and trained new staff.
Cashier Team Lead
Ross Dress for Less
11.2019 - 03.2021
- Performed store opening, closing, and shift-change actions.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Started off as a sales associate, made my way up to a cashier and became a backup MOD (Manager On Duty).
- Schedules breaks and lunches.
- Tilled out the registers.
- Handled money is the safe.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Certificate - Cosmetology
Northwest College School of Beauty
Hillsboro, OR12.2022
High School Diploma -
Hillsboro High School
Hillsboro, OR06.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Customer Service
- Scheduling appointments
- Greeting Clients
- Mail handling
- Problem-solving skills
- Team Collaboration
- Initiative-taking
- Skilled in Microsoft Outlook, Microsoft Word, and Spreadsheet
- Strategic Planning
Languages
Spanish
Timeline
Receptionist
Community Action
07.2023 - Current
Picker
Walmart
07.2022 - 02.2023
Cashier Team Lead
Ross Dress for Less
11.2019 - 03.2021
Certificate - Cosmetology
Northwest College School of Beauty
High School Diploma -
Hillsboro High School
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