Maria Eme
Fishers,IN
Summary
Dedicated and dependable professional with experience in fast-paced, customer-focused environments. Skilled in organization, time management, and providing excellent service. Ready to bring a positive attitude, attention to detail, and strong work ethic to a retail team.
Overview
6
6
years of professional experience
Work History
Cook
Papa's
Culver, Indiana
06.2022 - 02.2023
- Ensured quality service with a customer-first approach, providing positive experiences in a fast-paced environment.
- Maintained an organized workspace and followed inventory practices, applicable to shelf organization and restocking.
- Verified item quality, ensuring accuracy in product presentation and organization.
- Adhered to safety and cleanliness standards, contributing to a welcoming environment.
- Adapted quickly to high-demand situations, staying calm and efficient during peak times.
- Collaborated well with team members, demonstrating strong communication and teamwork skills.
Cashier
Aarong
Dhaka, Bangladesh
01.2019 - 10.2019
- Operated cash register efficiently, processing payments by cash, check, credit card, gift card, and automatic debit.
- Issued receipts, processed refunds, and provided change, ensuring smooth transaction completion.
- Handled merchandise returns and exchanges per store policies, professionally resolving customer requests.
- Responded to customer inquiries on store policies and product availability, enhancing the shopping experience.
- Counted cash drawer at shift start and end, maintaining accuracy and accountability.
- Delivered friendly, prompt service to ensure customer satisfaction.
General Merchandiser
Shwapno
Dhaka, Bangladesh
01.2017 - 12.2018
- Assisted customers with product selection, pricing, and availability, ensuring a positive shopping experience.
- Stocked shelves and maintained inventory levels to ensure product availability and organization.
- Operated scanning equipment for price checks and stock management, supporting efficient store operations.
- Addressed customer inquiries and complaints professionally, resolving issues to maintain satisfaction.
- Conducted regular inventory checks, identified stock shortages, and coordinated with the team for timely replenishment.
- Collaborated with team members to meet daily merchandising goals and ensure a well-maintained store layout.
Education
Bachelor of Science - Statistics
Dhaka University
Dhaka,Bangladesh01-2018
Skills
- Customer assistance
- Cash handling
- Inventory management
- Merchandising
- Product restocking
- Problem resolution
- Team collaboration
- POS operation
Timeline
Cook
Papa's
06.2022 - 02.2023
Cashier
Aarong
01.2019 - 10.2019
General Merchandiser
Shwapno
01.2017 - 12.2018
Bachelor of Science - Statistics
Dhaka University
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