Summary
Overview
Work History
Education
Skills
read ,sing, crafty
watch Netflix, like arts and craft, spend time with my kids
Timeline
Generic

Maria Espinosa

Plainview,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Seasonal Team

Walmart Store
Plainview, Texas
07.2021 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Continuously checked products for quality assurance according to strict guidelines.

Barista /cook

The Creamery
Plainview, Texas
08.2021 - 03.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Education

No Degree - Basic

Plainview High School
Plainview, TX

Skills

  • Store Opening and Closing
  • Sales and Promotions
  • Responding to Difficult Customers
  • Merchandise Recommendations
  • Energy and Physical Stamina
  • Presenting Solutions
  • Customer Support

read ,sing, crafty

I like to read in my spare time

watch Netflix, like arts and craft, spend time with my kids

On my days off I like to watch my seasons of my favorite shows right now im watching Heartland and let me tell you its very interesting ! I also love arts and crafts I get a lot of my ideas from Pinterest and I like to create my own ideas at times as well I have made christmas wreaths and Teacher Wreaths and try different crafts its very relaxing. On my days off I also spend time with my Kids I have 5 amazing kids 2 boys and 3 girls all grown . Rather its going to Lubbock with youngest or trying out new places to eat we make memories! We just recently got back from Sanangelo visiting my other kids that's where you will find me most of the time !

Timeline

Barista /cook

The Creamery
08.2021 - 03.2022

Seasonal Team

Walmart Store
07.2021 - Current

No Degree - Basic

Plainview High School

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Maria Espinosa