Maria Favro
Bellingham,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Housewares Tagger and Merchandiser
Labels Women's Consignment
02.2022 - 03.2024
- Applied intense knowledge of consignment practices pertaining to the resale of housewares items and merchandising
- Highly involved with the selecting of items and merchandising of items that are sold in the store brought in by consigners. Helped improve overall clarity for customers browsing the store
- Consistently met or exceeded performance metrics established by management for speed, accuracy, and overall job effectiveness as a Tagger/Merchandiser
- Maintained up-to-date knowledge of resale trends of current to vintage in regards to pricing and merchandising. Extensive attention to detail when analyzing each item''s characteristics before selecting appropriate pricing
- Strong customer service skill and very goal oriented within a fast paced environment.
- Able to multitask in a highly organized manner to keep assigned projects running effectively and efficiently.
Head Cashier Supervisor
Forever 21
09.2012 - 04.2023
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Quickly and accurately counted drawers at start and end of each shift.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Manager
Bakerview Self Storage
09.2010 - 08.2012
- Responsible for the sales and marketing, keeping the facility rented at optimum levels effectively.
- Managed daily operations for efficient facility management, ensuring a clean and well-maintained environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Managed inventory control, cash control, and office opening and closing procedures.
- Increased customer satisfaction by providing exceptional service and addressing customer needs promptly.
- Conducted regular facility inspections to identify and resolve maintenance issues in a timely manner.
Education
Graduate -
Ferndale High School
Ferndale, WA06.1995
Skills
- Liberty Resale World
- Word
- Adobe
- Database programs
- Microsoft
- Typing 60wpm
- Speed and efficiency
- Customer service 20 years
- Retail Experience 15 years
Timeline
Housewares Tagger and Merchandiser
Labels Women's Consignment
02.2022 - 03.2024
Head Cashier Supervisor
Forever 21
09.2012 - 04.2023
Manager
Bakerview Self Storage
09.2010 - 08.2012
Graduate -
Ferndale High School
Similar Profiles
Francesca De LucaFrancesca De Luca
Sales Associate at Labels, Luxury consignmentSales Associate at Labels, Luxury consignment
Renee CampbellRenee Campbell
Sales Associate at Labels Upscale ConsignmentSales Associate at Labels Upscale Consignment
Olivia NolandOlivia Noland
Sales Associate & Decorator at Acosta's Home ConsignmentSales Associate & Decorator at Acosta's Home Consignment