Maria Fernanda Moreno
Tucson,Arizona
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
Work History
Trainer/Server
SRG Villa Hermosa
Tucson, Arizona
07.2021 - Current
- Aided in building a collaborative team as I trained new hires and encouraged them to utilize, build upon, and hone in new skills while working in a quick paced environment
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Observed trainee-server interactions with customers and informed them on restaurant policies and procedures
- Handled escalated service issues with prompt and professional approach
Server
Famous Dave’s
Tucson, Arizona
05.2019 - 05.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cleaned and maintain restaurant dining areas and bathroom areas
Education
Psychology, Religion
University of Arizona
Tucson, Arizona05-2027
Skills
- Strong problem solving skills
- Experience working in fast paced settings
- Strong Interpersonal Communication
- Organizational Skills
- MS Office
- Creative problem solving
- Bilingual: Spanish & English
- Strong Team Collaborator
- New hire training
Languages
English
Spanish
Timeline
Trainer/Server
SRG Villa Hermosa
07.2021 - Current
Server
Famous Dave’s
05.2019 - 05.2020
Psychology, Religion
University of Arizona