MARIA FERNANDA RAMIREZ
Easley,SC
Summary
Psychology student passionate about social services and helping diverse communities. Bilingual in English and Spanish, with knowledge of mental health, human behavior, communication, and compassionate support. Eager to gain hands-on experience and grow professionally.
Overview
11
11
years of professional experience
Work History
Customer services
Mfer Threads LLC
Easley, SC
01.2019 - 01.2025
- Assisted clients and answered calls while coordinating multiple tasks to ensure timely support.
- Cultivated organizational, communication, problem-solving, and customer support skills to enhance service delivery.
- Managed documentation with meticulous attention to detail in fast-paced environments to uphold accuracy.
Materials and Logistics
Schneider Electric
Seneca, SC
01.2019 - 01.2025
- Maintained accurate inventory records and organized supplies to enhance accessibility.
- Supplied materials to production lines, facilitating seamless workflow.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Clinical Experience
Universidad Autónoma de Santo Domingo - Dentistry School
01.2014 - 01.2019
- Communicated clearly and empathetically with diverse patients, including explaining treatments and answering questions.
- Provided compassionate care and support to patients under supervision, enhancing their comfort and understanding of procedures.
- Maintained accurate patient records and documentation, ensuring compliance with clinical standards.
- Cultivated organizational, time management, and interpersonal skills to effectively navigate a clinical environment.
Volunteer
Nonprofit Educational Program for Low-Income Children
01.2014 - 01.2019
- Provided emotional support and educational resources to enhance student and family engagement.
- Assisted in planning and executing community outreach and educational events to promote awareness.
- Delivered informative talks on hygiene, health habits, and self-care to empower community members.
- Enhanced communication skills through active listening and empathetic interactions with diverse individuals.
- Worked collaboratively with children, families, and community members from diverse backgrounds
Education
Bachelor of Science - General Psychology
Capella University
Minnesota City, MN01-2026
Some College (No Degree) - Doctor of Dental Medicine
Autonomous University of Santo Domingo - UASD
Dominican RepublicSkills
- Customer service
- Customer Needs Assessment
- Client Needs Evaluation
- Time management
- Team collaboration
- Conflict resolution
- Bilingual communication
- Active listening
- Interpersonal relations
- Community engagement
- Administrative support
Timeline
Customer services
Mfer Threads LLC
01.2019 - 01.2025
Materials and Logistics
Schneider Electric
01.2019 - 01.2025
Clinical Experience
Universidad Autónoma de Santo Domingo - Dentistry School
01.2014 - 01.2019
Volunteer
Nonprofit Educational Program for Low-Income Children
01.2014 - 01.2019
Bachelor of Science - General Psychology
Capella University
Some College (No Degree) - Doctor of Dental Medicine
Autonomous University of Santo Domingo - UASD