Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Senior Community Manager
1 Year
Asset Living | 08.2025 - Current
Developed and implemented community engagement strategies to strengthen resident relationships.
Led a team of community staff, providing training and mentorship to enhance performance and service quality.
Analyzed resident feedback to identify areas for improvement in community services and amenities.
Oversaw property management operations, ensuring compliance with regulations and company policies.
Worked with maintenance staff to complete timely repairs and enhancements.
Conducted regular inspections to identify needed improvements and maintain highest standards.
Streamlined operations by communicating efficiently with clients, keeping meticulous records, managing budgets, and collaborating internally.
Maximized rental income while minimizing expenses through effective planning and control.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Property Manager
FPI Management | 2021 - 08.2025
Maximized rental income while minimizing expenses through effective planning with my team.
Improved tenant satisfaction by addressing resident concerns in a promptly and timely manner. - having open lines of communication with residents.
Oversee move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
Increased rental income and controlled expenses through strategic planning and collaboration with my team.
Developed annual operating budgets and reports, as well as sales and marketing plans.
Ensured property needs met by effectively communicating with team, owners, and residents.
Managed on-site staff to ensure smooth operations and effective property management. providing guidance, proper training and performance evaluations.
Meet with leasing agents to maintain up-to-date knowledge of available units and market trends affecting rental rates.
Resolved tenant complaints promptly by coordinating with vendors and collaborating with maintenance supervisor.
Manage property budgets and monthly property reports ensuring that they are completed by the deadlines.
Handled tenant complaints promptly and appropriately - calling vendors or working with my team/Maintenance supervisor to get issues resolved.
Ensured that all final move-out walkthroughs with tenants was completed promptly and accurately.
Conducted regular property walk-throughs and inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Monitor market trends closely, adjusting rental rates accordingly to remain competitive within the market.
Ensured that all final move-out walkthroughs with tenants were completed promptly and accurately.
Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs and coordinating with vendors.
Kept property in compliance with local, state and federal regulations.
Property Manager
1 Year
St. Andrews Apartments | 01.2018 - 01.2019
Successfully Managed a 458 unit property in accordance with the board of directors.
Executed all policies, procedures, and day-to-day operations to maintain compliance and operational standards.
Supervised and managed on-site staff activities.
Provided exceptional customer service to residents and potential residents- ensuring that all customer satisfaction needs were met.
Completing property market, resident and budget reports in a timely manner to the regional manager.
Have daily team meetings to ensure all property and resident needs were met and allow the team to voice their concerns and come up with a plan as a team to handle any concerns.
Meeting and scheduling vendors for property needs.
Made sure all property lease files were properly maintained and kept up to date in accordance with company policies.
Assistant Property Manager
1 Year
Advenir Real Estate Management | 01.2017 - 01.2018
Oversaw account receivable for 400 luxury communities, ensuring timely collection and management of payments.
Handled all bad debt collections.
Prepare late-rent letters, evictions, having open and effective communication with residents in regard to rent and trying my best to avoid residents going to eviction.
Supported property manager by addressing resident maintenance and rent concerns.
Posting of all rent payments, late fees and all daily payments that were received in office.
Prepared late-rent letters and evictions while communicating effectively with residents about rent issues to prevent evictions.
Prepare reports for supervisors covering property activities and rent collections, while managing the property delinquency daily.
Inspected move-out and move-in units in a timely manner to evaluate conditions to determine maintenance needs and assess tenant fees for damage.
Prepared daily reports on property activities and rent collections, actively managing property delinquency to maintain financial health.
Assistant Property Manager
1 Year
Carroll Management Group | 01.2016 - 01.2017
Supported operations of 1520-unit apartment community, ensuring effective management and resident satisfaction.
Handled new resident applications to ensure proper screening and procedures are within compliance of company policy and qualifications for acceptance of residency.
Executed eviction processes for delinquent residents in accordance with legal guidelines. on delinquent residents.
Posted late fees, rent and collected all bad debt collections.
Consistently reaching 1% delinquency and bad debt goals.
Handled evictions on delinquent residents.
Prepared all final account statements in accordance with Florida statute laws.
Delivered exceptional customer service, addressing resident requests and resolving issues to enhance community relations.
Assistant Property Manager
2 Years
Carroll Management Group | 01.2014 - 01.2016
Oversaw 1500 accounts/receivables, ensuring accurate daily deposits, timely collections reports, and comprehensive month-end accounting and budget variance reports for operational and capital budgets.
Maintained delinquency at less than 1%.
Assisted in implementing monthly marketing plans, contributing to achieving occupancy goals.
Assisting and implementing monthly marketing plans in accordance to occupancy goals.
Managed daily activities with tenants, subcontractors, and property management, ensuring smooth operations and tenant satisfaction.
Assist property manager and regional manager with preliminary site office visits of possible acquisitions.