Maria Ferrer
Miami
Summary
Bilingual professional with strong communication and organizational skills, seeking a position as a receptionist. Experienced in managing high-volume scheduling, handling emails and phone communication, and providing exceptional customer service. Adept at maintaining a clean and organized workspace, ensuring smooth day-to-day operations, and supporting both clients and team members. Committed to creating a welcoming and efficient environment for all visitors and staff.
Overview
2
2
years of professional experience
Work History
Doctor's Assistant
Zarco Visión Center
Miami
01.2024 - Current
- Assisted the doctor with all office-related tasks, ensuring the smooth operation of the practice.
- Managed scheduling for over 70 patients per day, both by phone and in-person, ensuring appointments were coordinated efficiently.
- Checked and verified patients’ medical insurance to confirm coverage and benefits.
- Coordinated with nurses to help patients receive prompt care.
- Sent faxes, answered phone calls, and responded to emails from other offices, maintaining effective communication across departments.
- Maintained the office area organized and clean to ensure a safe and efficient workspace.
- Provided assistance to patients, ensuring a positive experience and clear communication.
Owner's Assistant
GEA INTEGRAL SOLUTIONS
Atlanta
01.2023 - 12.2023
- This company specialized in subcontracting personnel for construction projects. I was responsible for sourcing and recruiting workers for those projects.
- Additionally, I managed the company’s emails, ensuring effective communication and maintaining strong relationships with clients while addressing their needs and concerns.
- I worked proficiently with Excel, Word, and any necessary software tools to support operations
- I managed the schedules of the company’s owner and vice president, ensuring their calendars were organized and up to date.
Beauty Advisor
Ulta Beauty Inc.
Atlanta
01.2023 - 12.2023
- Worked as part of the sales team at Ulta, providing excellent customer service and assistance.
- Operated the cash register efficiently, handling transactions and addressing customer needs.
- Organized store inventory, restocked shelves, and ensured the store remained clean and well-presented.
- Contributed to maintaining a positive shopping experience for customers.
Skills
- Excellent customer service and communication skills
- Strong multitasking and time management abilities
- Experience managing schedules and coordinating appointments (70 daily)
- Proficient in Microsoft Office (Excel, Word) and other office software
- Knowledge of medical insurance processes and verification
- Ability to maintain a clean, organized, and efficient workspace
- Event and meeting coordination skills
- Team player with excellent collaboration and teamwork abilities
- Fast learner, adaptable to new environments and tasks
- Public speaking skills and confident communication
- Professional appearance and positive attitude
- Bilingual: Fluent in Spanish and English
- Strong problem-solving abilities and adaptability
- Experience handling cash register and sales transactions
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Doctor's Assistant
Zarco Visión Center
01.2024 - Current
Owner's Assistant
GEA INTEGRAL SOLUTIONS
01.2023 - 12.2023
Beauty Advisor
Ulta Beauty Inc.
01.2023 - 12.2023