Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Figueroa

Tonopah,AZ

Summary

Dynamic Store Manager with extensive experience at Dollar General, excelling in inventory management and customer relations. Proven ability to enhance store operations through effective team leadership and problem-solving skills. Bilingual in Spanish and English, committed to fostering positive customer experiences and maintaining high standards of store presentation.

Overview

9
9
years of professional experience

Work History

Store Manager

Dollar General
03.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Family Caregiver

Good Neighbor Support Service
08.2018 - 12.2024
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
  • Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
  • Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.

Assistant Store Manager

Dollar General
04.2022 - 03.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

ICQA Associate

Macys Logistics and Operations
09.2016 - 12.2021
  • Communicated with management about potential inventory risks to fulfill orders on time.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Responded to departments to provide product or inventory procedural information.
  • Played an integral role during peak seasons by effectively managing increased workloads without compromising quality standards.

Education

Graduate Certificate - Entry-Level Plumbing Certification

National Technical Institute
Phoenix, AZ
03-2025

High School Diploma -

Tonopah Valley High School
Tonopah, AZ
05-2016

Skills

  • Bilingual (Spanish & English)
  • Customer service
  • Problem-solving
  • Bank and safe deposits
  • Communication
  • Multitasking and organization
  • Inventory management
  • Customer relations
  • Recruitment and hiring
  • Store operations
  • Retail inventory management
  • Shift scheduling
  • Team building and leadership

Timeline

Store Manager

Dollar General
03.2024 - Current

Assistant Store Manager

Dollar General
04.2022 - 03.2023

Family Caregiver

Good Neighbor Support Service
08.2018 - 12.2024

ICQA Associate

Macys Logistics and Operations
09.2016 - 12.2021

Graduate Certificate - Entry-Level Plumbing Certification

National Technical Institute

High School Diploma -

Tonopah Valley High School

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