Maria Flores
Chicago,IL
Summary
Hard working and a Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where all my hard work and dedication will be highly valued. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Contracted Worker
Chicago , IL
2012.06 - 2014.10
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Always greeted every customer with a smile.
- Never said no to a customers request even if I had to go out of my way to give them what they asked
Warehouse Picker
Contracted Worker
Chicago , IL
2017.01 - 2019.11
- Loaded and unloaded goods from trucks using forklifts and pallet jacks.
- Packaged items securely in boxes, bags or other containers before shipping.
- Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
- Inspected incoming shipments for damage or discrepancies between the packing list and actual inventory received.
- Restocked returned merchandise onto shelves as needed.
- Would lead shifts when anyone needed to be filled in for.
Vehicle Detailer
Contracted Worker
Chicago , IL
2020.08 - 2023.06
- Cleaned and detailed both interior and exterior of vehicle, including carpets, upholstery, windows, wheels, and mirrors.
- Applied waxes or polishes to protect the paint finish from weather elements.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained cleanliness of work area by disposing of all waste materials properly.
- Utilized specialized cleaning products for leather interiors and other surfaces in order to preserve their condition.
- Made sure to handle every vehicle with care.
Education
High School Diploma -
Farragut High School
Chicago, IL06.2006
Skills
- Retail Marketing
- Sales Expertise
- Customer Service
- Safe Cleaning With Chemicals
- Work Planning
- Power Equipment Operation
- Safety Inspections
- Shipment Preparation
- Storage Organization
- Material Handling
- Quality Control
- Bilingual
Languages
English
Professional
Spanish
Professional
Timeline
Vehicle Detailer
Contracted Worker
2020.08 - 2023.06
Warehouse Picker
Contracted Worker
2017.01 - 2019.11
Customer Service Representative
Contracted Worker
2012.06 - 2014.10
High School Diploma -
Farragut High School
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