Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Flores

Fort Worth,TX

Summary

Proven Collector with a track record of enhancing productivity and reducing debts at My Car Store by implementing strategic collections tactics. Skilled in repayment plan structuring and assertiveness, excelling in customer research and fostering positive relationships. Achieved monthly targets through effective teamwork and communication, demonstrating a commitment to efficiency and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Collector

You Drive
07.2024 - 11.2024

Collector

My Car Store
11.2023 - 07.2024
  • Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Streamlined debt collection processes for increased efficiency in the workplace.

Cashier/collector

Ron Self Motor Company
08.2021 - 07.2023


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Diamond Hill Jarvis
Fort Worth, TX

Skills

  • Safety Procedures
  • Assertiveness
  • Call center experience
  • Customer research
  • Repayment plan structuring
  • Collections processing
  • Asset recovery

Languages

Spanish
Native or Bilingual

Timeline

Collector

You Drive
07.2024 - 11.2024

Collector

My Car Store
11.2023 - 07.2024

Cashier/collector

Ron Self Motor Company
08.2021 - 07.2023

High School Diploma -

Diamond Hill Jarvis

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Maria Flores