Maria Flores
Alliance
Summary
Responsible Server adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Skilled in customer service learned through being a waitress. Possess strong communication and interpersonal skills, ensuring positive guest experiences. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Waitress
Jalisco Mexican restaurant
Alliance
02.2017 - 06.2021
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided accurate change for cash transactions using a cash register system.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Assisted other wait staff members in times of heavy customer traffic.
- Served alcoholic beverages responsibly in accordance with state laws.
- Checked back with customers throughout meal service to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Answered questions about menu items, ingredients, and pricing.
- Assisted in seating guests at tables or booths.
- Presented food and beverages to guests at tables.
Education
High School Diploma -
Stonington High School
Pawcatuck, CT06-2015
Skills
- Customer service
- Cash handling
- Order processing
- Food safety
- Communication skills
- Problem solving
- Positive attitude
Languages
Spanish
Native/ Bilingual
Timeline
Waitress
Jalisco Mexican restaurant
02.2017 - 06.2021
High School Diploma -
Stonington High School