Maria Flores

I take pride in consistently delivering strong results across customer service and operations. While working at T-Mobile, I exceeded sales targets by building genuine relationships with customers and understanding their needs, which helped increase both revenue and customer satisfaction.

At Polo Ralph Lauren, I contributed to growing the store’s loyalty program by signing up over 150 members, while also maintaining high standards in visual merchandising and store organization.

During my time as a Front Desk Associate at Westgate Lakes Resort, I was able to resolve guest concerns efficiently and maintain a smooth check-in experience, which helped improve overall guest satisfaction and daily operations.

More recently, as a Floor Ambassador, I’ve focused on creating a welcoming environment, managing high-traffic situations, and ensuring cleanliness and organization, all while supporting both guests and team members to keep operations running smoothly.

Overall, my biggest achievement is being someone that teams can rely on to deliver excellent service, stay organized under pressure, and create positive experiences for every customer.

Professional Photographer and Videographer