Maria Frascella Arriaga
Las Vegas,NV
Summary
Dynamic Client Advisor with a proven track record, excelling in exceptional customer service and sales proficiency. Leveraging in-depth product knowledge. Adept at team collaboration, I enhance brand visibility through effective visual merchandising and engaging promotional events.
Overview
4
4
years of professional experience
Work History
Client Advisor
Officina Profumo Farmaceutica Di Santa Maria Novella
Las Vegas, NV
05.2025 - Current
- Expertly assist clients in selecting fragrances, body care products and home caree products, offering tailored recommendations based on individual preferences and needs.
- Cultivate a personalized shopping experience, building strong customer relationships to foster loyalty and repeat business.
- Maintain deep knowledge of the brand’s perfume range, ensuring clients are informed about product features, ingredients, and fragrance profiles.
- Support in-store visual merchandising, ensuring product displays reflect brand standards and drive customer engagement.
- Contribute to achieving sales goals through proactive customer outreach and upselling techniques.
Estee Lauder Beauty Advisor
Macy's
Las Vegas, NV
04.2024 - 05.2025
- Customer Engagement: Greet customers warmly, assess their beauty needs, and offer tailored product recommendations.
- Product Knowledge: Maintain comprehensive knowledge of Estée Lauder’s product range, including ingredients, application techniques, and benefits.
- Sales Performance: Achieve and exceed sales targets through effective selling strategies and relationship-building techniques.
- Visual Merchandising: Assist in maintaining attractive and organized product displays that reflect the brand’s aesthetic and high standards.
- Eventing: Enhance brand recognition, executing promotional events that align with corporate marketing strategies and goals.
- Customer Relationship Management: Follow up with customers to foster loyalty and encourage repeat business.
- Team Collaboration: Work collaboratively with team members to create a positive and motivating work environment.
Prestige Beauty Advisor
Macy's
Las Vegas, NV
12.2022 - 03.2024
- Customer Engagement: Provided personalized consultations to customers, assessing their beauty needs and recommending suitable products.
- Product Expertise: Maintained in-depth knowledge of the brand’s product offerings, including ingredients, application techniques, and benefits.
- Sales Achievement: Met and exceeded individual and store sales targets through effective selling techniques and customer relationship management.
- Training and Development: Stayed updated on industry trends and participated in ongoing training sessions to enhance product knowledge and selling skills.
- Customer Follow-Up: Built and maintained a loyal customer base through follow-up communication and personalized service.
- Team Collaboration: Worked closely with colleagues to ensure a cohesive team environment and a shared commitment to customer satisfaction.
Office Manager
Perfect Iron Works LLC
Las Vegas
01.2022 - 11.2022
- Office Administration: Oversaw daily office operations, ensuring a well-organized and efficient workplace.
- Project Coordination: Assisted in managing project timelines, budgets, and resources; collaborated with teams to ensure project milestones are met.
- Communication: Served as a point of contact between management, staff, and external partners; facilitated communication and information flow.
- Financial Management: Assisted with budgeting, invoicing, and expense tracking; worked with accounting to ensure timely payments and financial reporting.
- Human Resources Support: Assisted with recruitment, onboarding, and employee training; maintained personnel records and ensured compliance with HR policies.
- Supplies Management: Ordered and managed office supplies and equipment; oversaw maintenance of office facilities.
- Documentation: Maintained organized records and documentation for projects, contracts, and correspondence.
- Health and Safety Compliance: Ensured adherence to safety regulations and company policies within the office environment.
Education
License - Private Pilot
C.I.A.C.O
Portuguesa, Venezuela03.2020
License - Flight Attendance
Caracas Air
Caracas, Venezuela09.2018
Skills
Exceptional Customer Service
Product Knowledge Expertise
Sales proficiency
Team Collaboration
Strong Communication Skills
Leadership
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Client Advisor
Officina Profumo Farmaceutica Di Santa Maria Novella
05.2025 - Current
Estee Lauder Beauty Advisor
Macy's
04.2024 - 05.2025
Prestige Beauty Advisor
Macy's
12.2022 - 03.2024
Office Manager
Perfect Iron Works LLC
01.2022 - 11.2022
License - Private Pilot
C.I.A.C.O
License - Flight Attendance
Caracas Air