Maria Garcia
San Antonio,TX
Summary
Currently seeking a Medical Assistant position where I can utilize my experience and skills in a team-based environment, working for SA Nurses Home Health company for 3 years as a Medical Assistant, I believe I can deliver high quality of knowledge and provide administrative skills to achieve my goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
SA Nurses Home Health
San Antonio , TX
2021.09 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ensured patient charts contained necessary consent forms.
- Make Admissions books for Home Health & Hospice.
- Healthcare Administrative Assistant: Performing clerical duties such as photocopying, faxing, mail distribution, and filing. Maintains records for staff, phones.
- Electronic medical records; Working with current software technologies; Verifying insurance. General Job Responsibilities: These are common responsibilities.
- Keeping an inventory of office supplies and ordering new materials as needed.
- Maintaining files.
- Clinical trials for diabetic studies do blood draws
Senior Medical Screener
Octapharma Plasma Center
San Antonio , TX
2019.02 - 2021.09
- Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
- Greets and builds rapport with donors and directs them to appropriate areas for further processing
- Maintains donor flow while adhering to standard operating procedures
- Remains professional at all times in a fast-paced environment with frequent interruptions
- Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities
- Acts as person accountable for area operations including but not limited to donor flow, break schedules and minor donor complaint resolution in absence of the Donor Screening Supervisor
- Trains and provides leadership to new/existing employees
- Reallocates area resources to alleviate process flow issues to minimize the donor’s time in the center
- Provides positive and effective guidance to Medical Screeners
- Reports quality issues and procedural deviations to Quality Assurance and Management
- Performs donor medical screening to determine suitability of donor to include reviewing health related documents and taking vital signs including blood pressure, pulse, and temperature
- Performs finger sticks and utilizes screening equipment to obtain hematocrit and protein readings
- Performs clerical duties including creating and maintaining donor record files and inputting information into the donor management computer software
- Performs cashier duties related to payment of donor fees
- Performs all required quality controls and legibly records the results on the appropriate logs and into the donor management computer software
- Answers the telephone and any donor inquiries regarding the procedure, payment and company policies in a prompt, professional manner
- Ensures all donation information is complete, accurate and legible prior to donation
- Follows all OSHA requirements and company personnel policies
- Remains alert for any adverse donor reactions and notifies appropriate staff
- Maintains confidentiality with all specific donor issues and record keeping activities
- Stocks and maintains an orderly work area with sufficient supplies to meet production demands
- Cleans and maintains equipment on a daily basis in accordance with established procedures
- Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste
- Communicates with management regarding pertinent information regarding work areas
- Educates new donors on the use of products made from donated plasma. This includes explaining the process, the tests performed, the appointment system, fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally
- May be responsible for changing supply lot numbers
- May track and record data for specialty plasma programs
- Reviews donor reclassification requirements and resolves donor classification issues
- Conducts daily calibration of equipment according to appropriate SOPs
Crew Trainer
McDonald's Restaurant
San Antonio , TX
2016.03 - 2018.05
- Orient new crew members to uniform, attendance, and safety policies of the restaurant.
- Describe features and function of each station, such as the kitchen, drive-through, order and payment counters, and dining area.
- Demonstrate preparation of new menu items.
- Evaluate and offer feedback on crew member performance.
- Explain principles behind and reasons for restaurant policies, procedures, brand, and menus.
- Document incidents, such as falls, injuries, fires, and equipment failures, to managers.
- Prepare or assist in the preparation of food, beverages, and desserts as ordered by customers.
- Maintained cleanliness and organization of dining areas while ensuring ice and beverage dispensers were consistently replenished.
- Advise managers or supervisors of problems with the performance of crew members.
Housekeeping Cleaner
Christus Mother's Frances Hospital
Sulphur Springs , TX
2015.09 - 2016.02
- Cleaned and sanitized restroom and other areas of the hospital to ensure patient and employee safety.
- Emptied waste baskets to eliminate hazards from the hospital.
- Ensured availability of cleaning supplies for safety by replenishing soap and paper stock.
- Maintained clean and comfortable hospital environment through daily sheet and linen changes
- Responsible for keeping medical facility clean, sanitary, and well-maintained.
- Attended to waiting areas, staff areas, and examination rooms, focusing specifically on floors, windows, walls, and examination surfaces.
- Supply fresh linens to patient rooms and maintain upkeep of bathrooms.
- Assisted in scheduling routine maintenance repairs.
- Decontaminated operating tables, beds, other standing equipment, and sterilized rooms.
- Thoroughly clean and mop the floors using disinfecting products.
- Discarded the content from the waste container.
Shift Manager
McDonald's Restaurant
Sulphur Springs , TX
2013.05 - 2014.08
- Manage to work primarily in similar restaurants and run the staff when the manager is not on duty. Shift leader's direct other employees through their daily routines and interact with customers to ensure that they have customer satisfaction.
- Supervised staff members and organized stocks and important equipment.
- Maintained a strong focus on upholding company guidelines while delivering exceptional customer service.
- Assisted the expert team members and managers to recruit new employees for enhancing the local fast food business.
- Provided outstanding customer service while also overseeing duty assignments, team member development, inventory management, and labor and cash handling.
Education
Medical Billing & Coding Specialist - Medical Insurance Coding
Southern Careers Institute
San Antonio, TX2022-04
Medical Assistant - Medical Assisting
Southern Careers Institute
San Antonio, TX2019-02
High School Diploma -
Yantis High School
Yantis, TX2013-05
Skills
- Phlebotomy
- Inventory Management
- Medical Billing
- Data Entry
- Indirect Patient Care
- Patient Flow Management
- Medical Terminology
- HIPAA Compliance
- Patient-focused care
- Procedure Assistance
- Professional Bedside Manner
- Direct Patient Care
- Understands medical procedures
- Stocking supplies
- Insurance Verification
- Medical terminology knowledge
- Medical Records Management
- Restocking lab supplies
- Clinical Documentation
- Needs assessments
Languages
Spanish
Professional
Certification
- Medical Assistant Diploma
Accomplishments
- Employee of the Quarterly
Timeline
Medical Assistant
SA Nurses Home Health
2021.09 - Current
Senior Medical Screener
Octapharma Plasma Center
2019.02 - 2021.09
Crew Trainer
McDonald's Restaurant
2016.03 - 2018.05
Housekeeping Cleaner
Christus Mother's Frances Hospital
2015.09 - 2016.02
Shift Manager
McDonald's Restaurant
2013.05 - 2014.08
Medical Billing & Coding Specialist - Medical Insurance Coding
Southern Careers Institute
Medical Assistant - Medical Assisting
Southern Careers Institute
High School Diploma -
Yantis High School
- Medical Assistant Diploma
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