Maria Garcia
Summary
Accomplished Family & Health Coordinator at East Coast Migrant Head Start Project, skilled in healthcare management and teamwork. Enhanced community access to healthcare resources and increased vaccination rates by 80%. Adept at problem-solving and patient education, fostering trust and improving quality of life for diverse populations. Certified in CPR/AED.
Professional bilingual administrative professional with strong track record in office management and customer support. Adept at coordinating schedules, managing communications, and handling confidential information with discretion. Strong focus on teamwork and delivering results, adapting swiftly to changing needs. Reliable and skilled in document preparation, meeting coordination, and bilingual communication.
Health professional with extensive experience in coordinating healthcare programs and initiatives. Skilled in managing multidisciplinary teams, streamlining processes, and implementing effective health strategies. Known for strong collaboration, adaptability, and consistently delivering measurable results. Expertise in patient advocacy, resource allocation, and regulatory compliance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Family & Health Coordinator
East Coast Migrant Head Start Project
05.2023 - Current
- Provided ongoing support to both patients and families throughout their healthcare journey, addressing concerns or challenges as they arose.
- Conducted regular assessments of patient needs and coordinated services accordingly with relevant healthcare professionals.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless transitions across different levels of care.
- Organized health fairs and community events to raise awareness on various health topics and available services.
- Facilitated partnerships with local organizations to expand service offerings and improve community access to healthcare resources.
- Collaborated with cross-functional teams to develop targeted interventions addressing identified gaps in care delivery systems.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
- Facilitated group sessions on various health topics, empowering participants with knowledge and tools for healthier living.
Medical Receptionist
Dr Sundeep Reddy
01.2022 - 05.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Administrator
J&M Guardians Primary Home Care
07.2020 - 12.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Youth Care Worker
Acuity International
08.2019 - 10.2021
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
Administrator
La Buena Vida Primary Home Care
05.2017 - 08.2021
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Managed employee records on database to maintain accuracy and updated information.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
Administrator
Elite PHC
02.2005 - 02.2017
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Reduced overhead costs through careful budget management and resource allocation.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
- Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Processed payroll garnishments such as tax liens and child support.
- Managed payroll data entry and processing for 350 employees to comply with predetermined company guidelines.
- Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
- Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Education
Indiana Certified Community Health Worker - Community Health
Affiliated Service Providers of Indiana
Carmel, IN12-2024
Family Service Credential - Family Service
The Portage Project CESA 5
Portage, WI11-2024
No Degree - Nursing Education
University of Texas
Brownsville, TX01-2012
Medical Assistant - Medical & Clerical
San Antonio College Medical & Dental
McAllen, TX10-2001
GED -
Adult Continuing Education
Brownsville, TX09-1998
Skills
- Healthcare management
- Quality improvement
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Time management
- Excellent communication
- Certified in CPR/AED
- Patient education
- Medical terminology
- Self motivation
- Professionalism
- Staff management
- Public speaking
Certification
- Certified Community Health Worker Training - 142hrs.
- Family Service Credential Training - 60hrs.
Timeline
Family & Health Coordinator
East Coast Migrant Head Start Project
05.2023 - Current
Medical Receptionist
Dr Sundeep Reddy
01.2022 - 05.2023
Administrator
J&M Guardians Primary Home Care
07.2020 - 12.2021
Youth Care Worker
Acuity International
08.2019 - 10.2021
Administrator
La Buena Vida Primary Home Care
05.2017 - 08.2021
Administrator
Elite PHC
02.2005 - 02.2017
Indiana Certified Community Health Worker - Community Health
Affiliated Service Providers of Indiana
Family Service Credential - Family Service
The Portage Project CESA 5
No Degree - Nursing Education
University of Texas
Medical Assistant - Medical & Clerical
San Antonio College Medical & Dental
GED -
Adult Continuing Education
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