Maria Garcia
Humble
Summary
Results-driven shift leader with proven expertise in team leadership, employee training, and food safety compliance. Committed to enhancing operational efficiency and ensuring high-quality standards.
Overview
2
2
years of professional experience
Work History
Shift Leader
Krispy Kreme
Humble
02.2024 - Current
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained new team members on product preparation and customer service protocols.
- Managed inventory levels to maintain stock availability for busy shifts.
- Assisted in maintaining cleanliness and organization of the production area.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Upheld company standards and compliance requirements for operations.
- Handled emergency situations with composure and in accordance with company guidelines.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Centro De Bachillerato Tecnologico Agrepecuario #1
Torreon Coahuila Mexico07-2020
Skills
- Team leadership
- Cash handling
- Food safety compliance
- Employee training
- Problem solving
- Multitasking
- Quality inspections
- Professional appearance
- Action planning
- Production scheduling
- Rules enforcement
- Performance metrics
Timeline
Shift Leader
Krispy Kreme
02.2024 - Current
High School Diploma -
Centro De Bachillerato Tecnologico Agrepecuario #1