Summary
Overview
Work History
Education
Skills
Medical Terminology and Anatomy classes taken
Languages
Timeline
Waitress

Maria Godina

San Bernardino,CA

Summary

Dynamic and dedicated waitress with expertise in customer service at Black Angus Steak House. Proven ability to excel in high-pressure environments while maintaining order accuracy and delivering exceptional hospitality. Strong multitasking skills and a commitment to cleanliness ensure a positive dining experience, even during peak hours.

Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills .

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Waitress

Black Angus Steak House
06.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

TGI Fridays
02.2022 - 2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Bachelor of Science - Nursing

California State University, San Bernardino
San Bernardino, CA
05.2027

Associate of Science - Nursing

San Bernardino Valley College
San Bernardino, CA
05-2027

High School Diploma -

Middle College High School
San Bernardino, CA
05-2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Attention to detail
  • Decision-making
  • Safe food handling
  • Hospitality service expertise
  • Handling complaints
  • Payment processing
  • Service prioritization
  • Memory retention
  • Complex Problem-solving
  • Order accuracy

Medical Terminology and Anatomy classes taken

Completed coursework in medical, anatomy, and pharmacology classes, gaining a strong foundational understanding of human body systems, disease processes, and drug mechanisms. Developed skills in interpreting medical terminology, understanding pharmacokinetics and pharmacodynamics, and applying this knowledge to clinical scenarios and medication safety.

Languages

Spanish
Full Professional

Timeline

Waitress

Black Angus Steak House
06.2024 - Current

Waitress

TGI Fridays
02.2022 - 2024

Bachelor of Science - Nursing

California State University, San Bernardino

Associate of Science - Nursing

San Bernardino Valley College

High School Diploma -

Middle College High School