Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Maria Gomez

Haines City

Summary

Dynamic server with a proven track record at Azteca D Oro, excelling in customer service and team collaboration. Enhanced guest satisfaction through personalized service and upselling techniques, while training new staff to elevate team performance. Known for professional appearance and strong multitasking abilities, ensuring exceptional dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Azteca D Oro
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.

Education

Associate of Arts - Business Administration And Management

Valencia College
Orlando, FL
05-2027

Ridge Community High School
Davenport, FL
05-2024

Skills

  • Professional appearance
  • Customer service
  • Team collaboration
  • Service prioritization
  • Sales expertise
  • Upselling techniques
  • Positive guest interactions

Languages

Spanish
Full Professional

Interests

  • Avid Reader
  • Personal Development and Self-Improvement

Timeline

Server

Azteca D Oro
06.2022 - Current

Associate of Arts - Business Administration And Management

Valencia College

Ridge Community High School

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