Maria Gonzales
Waukesha,WI
Summary
Dynamic Food & Beverage lead with a proven track record at Marriott, excelling in cost control and menu development. Enhanced service efficiency and customer satisfaction through innovative offerings and staff training. Skilled in wine pairing and fostering teamwork, driving significant revenue growth while maintaining high-quality standards.
Overview
18
18
years of professional experience
Work History
Food & Beverage Management
Marriott
Waukesha
06.2016 - Current
- Oversaw daily food and beverage operations, ensuring adherence to quality standards and guest satisfaction.
- Developed and executed strategic initiatives to enhance service efficiency and optimize menu offerings.
- Managed budgeting processes, controlling costs while maximizing revenue through menu pricing strategies.
- Trained and mentored staff on service excellence, fostering a culture of teamwork and professional growth.
- Implemented inventory management systems, reducing waste and improving procurement processes for supplies.
- Organized successful special events that contributed to increased sales figures.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
Manufacturing Operator
Dickten Masch Plastics
Nashoba, OK
05.2008 - 03.2015
- Operated injection molding machines to produce high-quality plastic components.
- Conducted quality inspections to ensure compliance with product requirements.
- Wiring
- Quality control
- Collaborated with team members to optimize manufacturing processes and reduce waste.
- Trained new operators on equipment operations and safety protocols.
- Operated machining equipment safely with team of operators.
- Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
Education
High School Diploma -
Waukesha South High School
Waukesha, WI06.2004
Skills
- Food and beverage operations
- Cost control
- Menu development
- Wine pairing
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Food & Beverage Management
Marriott
06.2016 - Current
Manufacturing Operator
Dickten Masch Plastics
05.2008 - 03.2015
High School Diploma -
Waukesha South High School