Maria Gonzalez
Waco,TX
Summary
Dedicated CNA with a proven track record at Waco Family Medicine, enhancing patient satisfaction through compassionate care and vital signs monitoring. Excelled in a fast-paced environment, demonstrating strong multitasking abilities as a Server at Cracker Barrell Old Country Store, with a focus on efficiency and customer rapport. Skilled in both patient care and team collaboration.
Overview
14
14
years of professional experience
Work History
CNA
Waco Family Medicine
09.2016 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Server
Cracker Barrell Old Country Store
01.2011 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
University High School
Waco, TX06.2004
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
Timeline
CNA
Waco Family Medicine
09.2016 - Current
Server
Cracker Barrell Old Country Store
01.2011 - Current
High School Diploma -
University High School
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