Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Gonzalez

Caddo Mills

Summary

Dynamic CSM/Administrative Assistant with a proven track record at TSI Products Inc, excelling in customer service and Microsoft Office proficiency. Expert in enhancing office operations through effective problem-solving and administrative support. Known for improving customer relations and streamlining processes, resulting in increased efficiency and positive company culture.

Overview

29
29
years of professional experience

Work History

CSM/Administrative Assistant

TSI Products Inc
12.1991 - 12.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.c

Education

High School Diploma -

Minico High School
Rupert, ID
06-1982

Skills

  • Customer service
  • Problem-solving
  • Microsoft outlook, word, and Excel
  • Customer focused
  • Customer relations
  • Training and mentoring
  • Cash handling
  • Administrative support

Languages

English
Professional Working
Spanish
Professional Working

Timeline

CSM/Administrative Assistant

TSI Products Inc
12.1991 - 12.2020

High School Diploma -

Minico High School
Maria Gonzalez