Alex Marr
Slaughterville, OK,OK
Summary
Dynamic customer service professional with experience at Walmart, adept at resolving inquiries and enhancing satisfaction. Skilled in Microsoft Office and conflict resolution, I excel in team collaboration and effective workflow management, consistently achieving high service standards and fostering positive customer relations.
Overview
7
7
years of professional experience
Work History
Csm
Walmart
Purcell, OK
08.2023 - Current
- Assisted in resolving customer inquiries and complaints efficiently.
- Supported team in maintaining high levels of customer satisfaction.
- Learned operational procedures to enhance service delivery processes.
- Collaborated with staff to streamline communication between departments.
Laundry Attendant
Broadway Living Center
Lexington, OK
06.2019 - 01.2020
Collaborated with residents to launder clothes and prepare meals.
Education
High School Diploma -
Epic Charter Schools Online
OKC, OKSkills
Customer service
Problem-solving
Microsoft outlook, word, and Excel
Customer focused
Customer relations
Time management
Training and mentoring
Cash handling
Adherence to high customer service standards
Complaint resolution
Team building and leadership
Effective workflow management
Customer relationship management (CRM)
Conflict resolution techniques
Exceptional telephone etiquette
Accomplishments
Anything I set out to do I accomplish I try to get it done in a timely manner and give it my all then I don't quit until it's done
Timeline
Csm
Walmart
08.2023 - Current
Laundry Attendant
Broadway Living Center
06.2019 - 01.2020
High School Diploma -
Epic Charter Schools Online