Mckayla Grout
Las Vegas
Summary
Experienced cashier and customer service worker in both retail and food service. Attacks all tasks with efficiency and dedication to ensure accurate results and satisfaction from customers.
Overview
4
4
years of professional experience
Work History
CSM
U-Haul
North Las Vegas
10.2024 - 06.2025
- Greeted customers in a friendly and professional manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Properly inspect returned vehicles for damage or other cosmetic defects.
Sales Rep
NYS
Las Vegas
12.2023 - 05.2024
- Educated customers on various sales options
- Addressed and solved customer concerns to enhance satisfaction
- Kept updated on current company offerings and processes
- Initiated sales pitches to engage with potential customers
Cashier
PetCo
Rock Springs
04.2023 - 10.2023
- Gave customers full attention and attended to their needs
- Stocked store shelves and end-caps with merchandise
- Engaged customers in pleasant conversation while completing cash register transactions
- Promoted loyalty programs and store cards
Cashier / Customer Service
Lowe's
Big Rapids
04.2022 - 09.2022
- Leveraged tech systems for product location and online orders
- Delivered top-notch service to customers with efficiency and courtesy
- Prepared and reconciled bank deposits
- Managed cash, check, and credit card transactions
- Handled merchandise returns and exchanges smoothly
Cashier / Server
The Crack Shack
Las Vegas
09.2021 - 03.2022
- Delivered service excellence through all points of contact
- Provided efficient and courteous service to customers
- Built and maintained positive working relationships with co-workers
- Counted cash drawers at beginning of shifts to verify correct amounts
- Provided product information and resolved concerns to assist customers
Education
High School -
Silverado High School
05.2020
Skills
- Sales
- Customer Service
- Money Handling
- Food & Service
- Multitasking
- Accountable
Timeline
CSM
U-Haul
10.2024 - 06.2025
Sales Rep
NYS
12.2023 - 05.2024
Cashier
PetCo
04.2023 - 10.2023
Cashier / Customer Service
Lowe's
04.2022 - 09.2022
Cashier / Server
The Crack Shack
09.2021 - 03.2022
High School -
Silverado High School
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