Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Gonzalez

Dallas,TX

Summary

Dynamic business owner with extensive experience in tax preparation at Liberty Tax. Proven track record in delivering exceptional customer service and maintaining confidentiality, resulting in increased client satisfaction. Detail-oriented and driven, skilled in analyzing financial records and providing accurate tax solutions while fostering strong client relationships.

Overview

10
10
years of professional experience

Work History

BUSINESS OWNER

CERVANTES MULTITASK SERVICE
03.2020 - Current
  • TAX PREPARATION SERVICE
  • NOTARY SERVICE
  • IMMIGRATION DOCUMENT PREPARER.

Tax Preparer

LIBERTY TAX
01.2016 - 06.2019
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Education

High School Diploma -

WOODROW WILSON HIGH SCHOOL
Dallas, TX

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined

Languages

Spanish
Full Professional

Timeline

BUSINESS OWNER

CERVANTES MULTITASK SERVICE
03.2020 - Current

Tax Preparer

LIBERTY TAX
01.2016 - 06.2019

High School Diploma -

WOODROW WILSON HIGH SCHOOL

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