Maria Gonzalez
Richmond
Summary
Detail-oriented and bilingual healthcare professional with extensive experience in patient coordination, optical sales, and office management. Proven ability to multitask in fast-paced environments, manage insurance verification and billing, train staff, and maintain high standards of patient care. Fluent in English and Spanish with strong communication and conflict-resolution skills.
Overview
10
10
years of professional experience
Work History
Technician / Office Manager
Texas Eyecare and Optical
Richmond, TX
05.2022 - Current
- Coordinate patient scheduling and manage daily office operations
- Conduct comprehensive diagnostic testing including autorefractor, NCT, OCT, visual fields, retinal photos, and visual acuity
- Verify medical and vision insurance eligibility and benefits
- Manage billing and insurance receivables across multiple locations
- Perform optical sales and assist patients with eyewear selection
- Handle laboratory tasks such as lens cutting, ordering, and repairs
- Maintain and monitor inventory for optical, medical, and office supplies
- Train onboard and new team members
- Communicate with vendors regarding supplies and product acquisition
Ophthalmic Technician
Optomedica Eye Consultants
Houston, TX
05.2021 - 03.2023
- Served as patient coordinator ensuring smooth clinical flow
- Performed diagnostic eye testing and collected medical histories
- Verified insurance coverage and assisted with patient documentation
- Supported physicians and staff in a fast-paced clinical environment
Customer Service / Kitchen Staff
Zeus Cafe
Katy, TX
08.2019 - 01.2021
- Prepared and served meals following food safety and health regulations
- Assisted customers with menu selections and special dietary needs
- Ensured accurate and timely order fulfillment
- Managed inventory and restocking of kitchen supplies
Sales Associate
Kids Depot
Maracaibo, Venezuela
03.2018 - 06.2019
- Sale of children’s clothing and accessories
- Managed inventory and stock organization
- Assisted with social media content and promotions
Children’s Animator (Seasonal)
Peques Party
Maracaibo, Venezuela
08.2016 - 09.2016
- Supervised and entertained groups of children during summer camp
- Led activities while ensuring safety and engagement
Education
High School Diploma -
U.E. Colegio San Vicente De Paul
Maracaibo, Venezuela07-2016
Some College Coursework - Graphic Design
Rafael Belloso Chacín University (URBE)
Maracaibo, VenezuelaSkills
- Patient Coordination & Scheduling
- Insurance Verification & Billing
- Optical Sales & Inventory Management
- Medical & Vision Testing (OCT, NCT, Visual Fields, Retinal Photos)
- Team Training & Supervision
- Multitasking & Time Management
- Customer Service & Conflict Resolution
- Fluent in English & Spanish
LANGUAGES
Spanish: Native / Bilingual
English: Full Professional Proficiency
Timeline
Technician / Office Manager
Texas Eyecare and Optical
05.2022 - Current
Ophthalmic Technician
Optomedica Eye Consultants
05.2021 - 03.2023
Customer Service / Kitchen Staff
Zeus Cafe
08.2019 - 01.2021
Sales Associate
Kids Depot
03.2018 - 06.2019
Children’s Animator (Seasonal)
Peques Party
08.2016 - 09.2016
High School Diploma -
U.E. Colegio San Vicente De Paul
Some College Coursework - Graphic Design
Rafael Belloso Chacín University (URBE)