Maria Gonzalez
San Antonio,TX
Summary
Dynamic professional with extensive experience in field investigations and operational management. Skilled in mentoring junior staff and implementing quality assurance measures, leading to enhanced accuracy and compliance with regulations.
Detail-oriented investigator with a strong background in data collection and analysis. Known for fostering a culture of safety and compliance, while effectively guiding teams to achieve operational excellence.
Overview
16
16
years of professional experience
Work History
Field Investigator
RTI
San Marcos, TX
07.2009 - 01.2022
- Leveraged state-of-the-art data collection tools and methodologies ensuring reporting accuracy.
- Mentored junior investigators in best practices for data collection and analysis techniques.
- Executed quality assurance measures to ensure accuracy of data gathered during field investigations.
- Facilitated interactions with children after securing parental consent, prioritizing adherence to strict standards. Maintained compliance with regulations regarding minors to ensure a safe environment.
Owner Operator
Self-employeed
Austin, TX
03.2006 - 06.2009
- Designed and initiated operational procedures to increase efficiency and enhance customer satisfaction.
- Guided and coached staff on best practices for service delivery and operational excellence.
- Directed daily operations to maintain alignment with health and safety regulations.
- Orchestrated marketing strategies aimed at boosting brand visibility and drawing in new clients through diverse channels.
- Supervised everyday operational functions.
Education
Cognitive Psychology
Skills
- History of working with children as a substitute teacher, a latch key coordinator, volunteered for supervised visitation
- Experienced in software tools
Languages
Spanish
Professional Working
Timeline
Field Investigator - RTI
07.2009 - 01.2022
Owner Operator - Self-employeed
03.2006 - 06.2009
Texas Tech University - , Cognitive Psychology