Maria Granados
Annapolis,MD
Summary
Adept at enhancing guest experiences and boosting sales through expert beverage preparation and suggestive selling, I excelled by driving up revenues and maintaining a professional appearance. My strong work ethic and hospitality skills have consistently improved service delivery and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Bartender
Señor Chile
01.2023 - 07.2024
- Performed opening and closing duties, setting up for incoming.
- Followed strict recipes and drink measurements to minimize product used.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Iron Rooster
08.2021 - 01.2023
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Improved guest comfort and satisfaction through personalized service and support.
Server
Uncle Julio's Rio Grande Cafe
08.2018 - 07.2021
- Upsold high-profit items to enhance sales numbers.
- Served food and beverages promptly with focused attention to customer needs.
Server
Chevys Fresh Mex
06.2014 - 11.2017
- Explained menu items.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Busser
The Cheesecake Factory
06.2012 - 07.2014
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Annapolis High School
Annapolis, MD06.2011
Skills
- Order Management
- Food Running
- Beverage Preparation
- Guest Engagement
- Safe Food Handling
- Hospitality
- Strong Work Ethic
- Professional Appearance
- Suggestive Selling
Timeline
Bartender
Señor Chile
01.2023 - 07.2024
Server
Iron Rooster
08.2021 - 01.2023
Server
Uncle Julio's Rio Grande Cafe
08.2018 - 07.2021
Server
Chevys Fresh Mex
06.2014 - 11.2017
Busser
The Cheesecake Factory
06.2012 - 07.2014
High School Diploma -
Annapolis High School