Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Granados

Annapolis,MD

Summary

Adept at enhancing guest experiences and boosting sales through expert beverage preparation and suggestive selling, I excelled by driving up revenues and maintaining a professional appearance. My strong work ethic and hospitality skills have consistently improved service delivery and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Bartender

Señor Chile
01.2023 - 07.2024
  • Performed opening and closing duties, setting up for incoming.
  • Followed strict recipes and drink measurements to minimize product used.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Server

Iron Rooster
08.2021 - 01.2023
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Improved guest comfort and satisfaction through personalized service and support.

Server

Uncle Julio's Rio Grande Cafe
08.2018 - 07.2021
  • Upsold high-profit items to enhance sales numbers.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Chevys Fresh Mex
06.2014 - 11.2017
  • Explained menu items.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Busser

The Cheesecake Factory
06.2012 - 07.2014
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

High School Diploma -

Annapolis High School
Annapolis, MD
06.2011

Skills

  • Order Management
  • Food Running
  • Beverage Preparation
  • Guest Engagement
  • Safe Food Handling
  • Hospitality
  • Strong Work Ethic
  • Professional Appearance
  • Suggestive Selling

Timeline

Bartender

Señor Chile
01.2023 - 07.2024

Server

Iron Rooster
08.2021 - 01.2023

Server

Uncle Julio's Rio Grande Cafe
08.2018 - 07.2021

Server

Chevys Fresh Mex
06.2014 - 11.2017

Busser

The Cheesecake Factory
06.2012 - 07.2014

High School Diploma -

Annapolis High School
Maria Granados