Maria Guico
Riverside,Connecticut
Summary
Experienced household management with strong focus on achieving results. Ensuring high standards of cleanliness, organization, and efficiency. Skilled in addressing diverse needs with flexibility and reliability. Known for excellent communication and keen eye for detail.
Compassionate and driven House Manager. Highly effective at supervising activities and individuals.
Focused management on maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information.
Overview
23
23
years of professional experience
Work History
House Manager
Mr. and Mrs. Stacey and Jonathan Ross
10.2017 - Current
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Maintain a clean and organized environment, highlighting tasks like cleaning, dusting, vacuuming, mopping, and laundry, while also showcasing skills like time management and attention to detail
Receptionist, Food Server
Riverside Yacht Club
09.2007 - 10.2018
- Greeted incoming members and guests professionally and provided friendly, knowledgeable assistance.
- Confirmed reservations, communicated with members, and make adjustments if needed.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and organized to give members and guests positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in members and guests.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced members and guests satisfaction by promptly addressing inquiries and providing accurate information.
- Providing excellent customer service by greeting guests, taking orders, serving food and beverages, and ensuring a positive dining experience, while also maintaining a clean and organized dining area.
- Communicate effectively with kitchen staff regarding orders and customer requests.
- Assist with other tasks as needed, such as bussing tables or stocking supplies.
Cashier
Busch Gardens Williamsburg
03.2007 - 06.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped maintain the cleanliness of the area when not busy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Game Booth Attendant
Busch Gardens Williamsburg
03.2006 - 06.2006
- Implemented creative strategies to attract potential players, maximizing foot traffic at the game booth location.
- Adhered to company policies and regulations regarding game rules, safety protocols, and age restrictions for participants.
- Achieved sales targets through persuasive communication and engaging interactions with guests.
Cashier, Server
McDonald's Philippines
08.2002 - 02.2006
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Education
Bachelor Of Science And Technology - Tourism And Hospitality
Trinity University of Asia
Quezon City, Philippines 03.2006
Quezon City High School
Quezon City, Philippines 03.2002
Pinyahan Elementary School
Quezon City, Philippines 03.1997
Skills
- Time management
- Attention to detail
- Organizational skills
- Fast learner
- Highly dependable
- Quality service
- Communication Skills
- Teamwork
Reference
Stacey Ross
9173273056
staceybross@gmail.com
Riverside Yacht Club
Courtney Wetzel - Club Manager
courtney@riversideyc.org
2036371706
Timeline
House Manager
Mr. and Mrs. Stacey and Jonathan Ross
10.2017 - Current
Receptionist, Food Server
Riverside Yacht Club
09.2007 - 10.2018
Cashier
Busch Gardens Williamsburg
03.2007 - 06.2007
Game Booth Attendant
Busch Gardens Williamsburg
03.2006 - 06.2006
Cashier, Server
McDonald's Philippines
08.2002 - 02.2006
Bachelor Of Science And Technology - Tourism And Hospitality
Trinity University of Asia
Quezon City High School
Pinyahan Elementary School
Similar Profiles
Sheila Kyei BaffourSheila Kyei Baffour
Personal Support Worker at Mrs Stacey ShannuickPersonal Support Worker at Mrs Stacey Shannuick
Disa ShawDisa Shaw
Baby Sitting/Housekeeping at Mr. & Mrs. Peabody And Mr. & Mrs. BrummelBaby Sitting/Housekeeping at Mr. & Mrs. Peabody And Mr. & Mrs. Brummel
Rebekah VanderzeeRebekah Vanderzee
Assistant Dance Teacher at Mrs. StaceyAssistant Dance Teacher at Mrs. Stacey