Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Gutierrez

Lacey,WA

Summary

Dedicated housekeeping professional with extensive experience at Pioner Home, excelling in guest relations and maintaining high cleanliness standards. Proficient in chemical handling and supply inventory management, I consistently enhanced guest satisfaction through meticulous attention to detail and effective communication, ensuring a welcoming environment and reducing complaints significantly.

Overview

1
1
Certification

Work History

Housekeeping Room Attendant

Pioner Home
  • Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
  • Managed laundry operations, maintaining organization and efficiency in linen handling.
  • Inspected rooms for maintenance issues, reporting concerns to appropriate personnel promptly.
  • Collaborated with team members to optimize cleaning processes and improve workflow efficiency.
  • Stocked housekeeping carts with necessary supplies for uninterrupted service during shifts.
  • Assisted in training new staff on best practices for room cleaning and safety protocols.
  • Maintained inventory of cleaning supplies, ensuring adequate stock levels at all times.
  • Responded to guest requests swiftly, enhancing overall satisfaction through attentive service.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.

General Laborer

Unión 242
Renton, WA
07.2025 - 2025
  • Operated machinery to assist in production processes and ensure efficient workflow.
  • Followed safety protocols to maintain a secure work environment for all team members.
  • Assisted in loading and unloading materials, ensuring timely availability for production needs.
  • Maintained cleanliness and organization of work areas to enhance operational efficiency.
  • Collaborated with team members to complete tasks quickly and effectively, promoting teamwork.

Laborer

Unión 242
Seattle, WA
05.2025 - 2025
  • Operated machinery and tools to assist in construction and maintenance tasks.
  • Followed safety protocols to ensure a secure work environment for all team members.
  • Assisted skilled workers with physical labor, including lifting and transporting materials.
  • Maintained cleanliness and organization of job sites to enhance workflow efficiency.
  • Collaborated with team members to complete projects within established timelines.
  • Adhered to instructions for material handling and equipment operation effectively.
  • Participated in training sessions to improve skills related to labor tasks and safety practices.
  • Supported quality control processes by inspecting materials and ensuring compliance with standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.

Commercial Janitorial Cleaner

KAT
Anchorage, AK
03.2007 - 2007

cleaning. windoms office bathroom

garages. stores kitchen flor. furnitures etc

parking lots

  • Operated commercial cleaning equipment efficiently to maintain cleanliness standards.
  • Executed daily cleaning tasks, ensuring compliance with safety protocols and procedures.
  • Maintained inventory of cleaning supplies, placing orders as necessary for uninterrupted service.
  • Inspected facilities for cleanliness and reported maintenance issues promptly to management.

Education

GED -

SEP
Mexico

Skills

    customer services

    look up for a week done job

    make sure to follow up the police of the company

  • Guest relations
  • Customer service
  • Waste disposal
  • Chemical handling
  • Maintenance coordination
  • Cleaning techniques
  • Supply inventory management
  • Ordering cleaning supplies
  • Window washing
  • Energy conservation
  • Floor care techniques
  • Chemical safety knowledge
  • Health and safety
  • Equipment maintenance
  • Emergency protocols
  • Sanitization procedures
  • Daily room inspections
  • Cart management
  • Mopping and buffing floors
  • Restocking supplies
  • Hospitality standards knowledge
  • Multitasking and prioritizing

Certification

OSHA 10 hrs General industry safety and Health

AHERA ASHARA TSCA tittle 2 CFR

all this mean Aabestos Worker

Alaska. safety hand books

PPA

HAZCOM

HAZWOPER firt responder

ENVIROMENTAL EXCELLENCE

HIDRÓGEN SULFIDE

SCAFFOLDING

8 HRS HAZWOPER

QUIMICS AND SOLUTIONS. FOR A CLEANING. SUPLY

Languages

English
Full Professional
spanish
Native or Bilingual

Timeline

General Laborer

Unión 242
07.2025 - 2025

Laborer

Unión 242
05.2025 - 2025

Commercial Janitorial Cleaner

KAT
03.2007 - 2007

Housekeeping Room Attendant

Pioner Home

GED -

SEP
Maria Gutierrez