Maria Guzman

Houston,TX

Summary

Accomplished General Manager with a proven history at 7Eleven, excelling in team leadership and employee development. Demonstrated ability to create and execute strategies that improve sales and profitability while cultivating a supportive work environment. Strong skills in budget management and inventory oversight, promoting financial health and operational efficiency.

Overview

2026

years of professional experience

Work History

Shift Leader Manager

IBP

Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
Trained and mentored new employees to maximize team performance.
Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Supervised employees and oversaw quality compliance with company standards for food and services.
Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.

General Manager

7Eleven

01.2011 - 08.2025

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

GED -

Bryan General Education

Bryan, TX

Associate of Arts - Business Administration

Blinn College

Brenham, TX

08.2013

Skills

Industry expertise
Staff scheduling
Workplace safety
Team management
Employee training

Punctual and reliable
Hiring and recruiting
Inventory controls
Quality assurance

Languages

Spanish

Native or Bilingual

Timeline