Maria Guzman
Burbank,CA
Summary
Professional with experience in deli services, prepared for role of Service Deli Clerk. Expertise in food preparation, customer service, and inventory management ensures seamless operations. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, excelling in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Service Deli Clerk
Vons
Burbank, CA
05.2020 - Current
- Helped customers with deli product selections and questions.
- Kept cleanliness and organization of deli counter and work areas.
- Put together and wrap deli items according to health and safety standards.
- Used slicing machines and other deli equipment safely and efficiently.
- Cooperated with team members to make sure of prompt service during busy hours.
- Observed inventory levels, helping in stock management for fresh products.
- Engaged in training sessions to enhance product knowledge and customer service skills.
Crew Leader
AMC
Burbank, CA
12.2019 - Current
- Oversee daily operations to ensure team efficiency and adherence to safety protocols.
- Trained new crew members on equipment usage and operational procedures, increasing team performance.
- Applied workflow developments that simplified processes and decreased downtime across shifts.
- Arranged schedules and allocate duties to reach production goals.
- Observe inventory levels, ensuring timely restocking of supplies to help continuous operations.
- Boosted customer satisfaction by ensuring that all crew members delivered high-quality service in line with company standards.
- Communicated effectively with upper management, crew members, and guests to keep everyone informed.
Direct Care Provider
In Home Supportive Services
Burbank, CA
01.2018 - 12.2019
- Helped with everyday tasks.
- Assisted with personal requirements for housekeeping assistance.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted with self-administered medications.
- Arranged transportation and accompanied to doctors' offices and errands.
- Supported emotional well-being by empathetically engaging in conversation and active listening.
- Maintained entire family's schedule and organized events.
Cashier
Lucy Garcia
Burbank, CA
12.2017 - 12.2018
- Processed transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure smooth operations.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Biology
California State University, Dominguez Hills
Carson, CAHigh School Diploma -
Sonia Sotomayor Learning Academies
Los Angeles, CA06-2015
Skills
- Strong work ethic
- Customer service
- Honesty and integrity
- Verbal and written communication
- Pricing and shelf labeling
- Work area maintenance
- Product stocking and rotation
- Inventory counts
- Cooking
- Equipment operation
- Product knowledge
- Safe food handling practices
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Service Deli Clerk
Vons
05.2020 - Current
Crew Leader
AMC
12.2019 - Current
Direct Care Provider
In Home Supportive Services
01.2018 - 12.2019
Cashier
Lucy Garcia
12.2017 - 12.2018
Bachelor of Science - Biology
California State University, Dominguez Hills
High School Diploma -
Sonia Sotomayor Learning Academies