Maria Hale

Duties include: Patient registration. Greeting patients and emergency response team at the door. Taking patient pictures, verification of insurance and picture ID. Registering patients in system and building patient chart.

Reviewing potential patients incoming packets. Answering incoming calls from family members, Insurance companies and answering questions from potential incoming walk in patients.

Pre-certification Specialist:

Duties included: Insurance pre-certification for new patients. Making phone calls to Insurance companies and attaining initial insurance authorizations.

• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

• Streamlined the admissions process for efficiency, resulting in faster response times for prospective Patients.
• Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
• Served as a liaison between prospective patients, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.