Maria Hayden

- Responsible for scanning in all hard copy documents and utilizing the company's digital filing system.

- Assisted in an undertaking that saw every hard copy document in the company getting scanned into a digital format.

- Assisted in accepting digital documents and distributing them to the proper people.

• Assisted hairdressers with, coloring, washing, and styling hair to maintain salon workflow efficiency.
• Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies, laundry, washing and cleaning salon and tools.
• Offered exceptional service and support to walk-in and scheduled customers. Scheduling, payments, and selling products to clients.
• Assisted hair stylists with mixing and measuring lightener, colors, toners, etc. Helped assisted with extensions hair/clients.

• I have worked at Texas Roadhouse for 7 years, starting from a host to, expo, server, togo, and I was promoted to Togo Manager.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Trained new team members by relaying information on company procedures and safety requirements.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Built strong relationships with customers through positive attitude and attentive response.

• I worked as a server and did carryout for togo's
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Cultivated warm relationships with regular customers.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

I have danced since I was 3 years old, I have competed for school and allstar professionally, Worlds, college group, etc. Taught from ages 4-18, to beginner to advanced, technique, hiphop, contemporary, ballet,jazz, workout etc. Also worked the front desk, registration, ordering costumes, organization, retail, and monthly payments,

• Planned routines for recitals and performances.
• Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
• Promoted creative expression to encourage students to explore dance as art and self expression through movement.

• I served as a banquet server for over a year, I set up and cleaned for events, and served during the events as well.
• Provided friendly, courteous service to create memorable moments for guests.
• Answered guest questions about event plans and food service choices.
• Maintained event cleanliness during service by promptly clearing dishes after each course.
• Arranged linens and table settings according to seating plan and event theme.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.

• Loaded package containers onto forklifts and transported to dock.
• Assembled, unloaded, and loaded packages into correct planes and cans.
• Followed verbal and written instructions to properly move and ship products.
• Loading and unloading cans onto and off planes.