Summary
Overview
Work History
Education
Skills
Timeline
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Maria Hernandez

Lubbock,TX

Summary

A hospitality professional with keen eye for detail and commitment to providing exceptional service. Background includes effectively managing high-volume customer interactions and ensuring customer satisfaction. Known for strong teamwork and adaptability, consistently meeting dynamic needs of workplace. Skilled in order processing, customer engagement, and maintaining clean and organized work area.

Overview

2
2
years of professional experience

Work History

Pizza Server

Flynn Enterprises
03.2025 - 06.2025
  • Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.

Server

Wing Daddy's Sauce House
03.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Team Member

Canes Chicken Fingers
02.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payments for order totals.

Education

Associate of Science - Biomedical Sciences

South Plains College
Levelland, TX

High School Diploma -

Frenship High School
Wolfforth, TX
12-2022

Skills

  • Reliability and punctuality
  • Patience and empathy
  • Excellent customer service
  • Cash handling accuracy
  • Phone etiquette
  • Attention to detail
  • Organizational skills
  • Adaptability and flexibility

Timeline

Pizza Server

Flynn Enterprises
03.2025 - 06.2025

Server

Wing Daddy's Sauce House
03.2024 - 08.2024

Team Member

Canes Chicken Fingers
02.2023 - 03.2024

Associate of Science - Biomedical Sciences

South Plains College

High School Diploma -

Frenship High School