Maria Hernandez
Pet Supermarket Inc.
Aberdeen,NC
1
Language
7
years of professional experience
Customer-focused professional with 5 years of experience and store operations. Known for clear communication, multitasking skills, and keeping operations running smoothly while in a fast-paced environment.
Work History
Shift Manager
5 Years 2 Months- Supervising daily store operations, ensuring compliance with cash handling and opening/closing procedures.
- Train associates on POS transactions, customer service standards, and product knowledge.
- Monitoring inventory, performing stock counts, and place product orders to keep supplies stocked.
- Resolve customer concerns, maintain service quality and smooth checkout flow.
Host
8 Months- Greeted guests promptly, managed waitlist, and quoted accurate seating times.
- Coordinated seating flow to balance server sections.
- Answered phone calls, handled reservations, and provided clear guest information.
- Supported host team with training on greeting standards and seating procedures.
Education
Associate of Applied Science - Business Administration
High School Diploma
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Sales strategies
Inventory controls
Verbal and written communication
Multitasking and prioritizing
Problem-solving abilities
Languages
Spanish
Native or Bilingual
Interests
I enjoy spending my free time creating arts and crafts.
Timeline
Shift Manager
Pet Supermarket Inc.
09.2021 - CurrentRead More
Host
Texas Roadhouse
06.2019 - 02.2020Read More
Sandhills Community College
Associate of Applied Science from Business Administration
Read More
Pinecrest High School
High School Diploma
Read More