Maria Herrera
Yorkville,IL
Summary
Dynamic and engaging Slot Attendant with a proven track record at Penngaming, where I enhanced customer satisfaction and maintained strict compliance with gaming regulations. Known for quick learning, strong communication, and empathetic customer interactions, I excel in multitasking and efficiently resolving slot machine issues, significantly improving the gaming experience.
Overview
4
4
years of professional experience
Work History
Slot Attendant
Penngaming
Aurora IL
04.2021 - Current
- Dispensed machine payouts and provided change for players.
- Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Monitored slot machines on casino floor for signs of fraud or player misuse.
- Complied with gaming commission rules by verifying players' ages.
Education
Business Management
St Paul College
Manila, Philippines 03.1986
Skills
- Quick Learner
- Strong Communication Skills
- Patience and Empathy
- Efficient multitasking
Timeline
Slot Attendant
Penngaming
04.2021 - Current
Business Management
St Paul College