Maria Herrera
Garland
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager
Whataburger
Sachse
10.2014 - Current
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Oversaw daily operations, maintaining efficiency and quality standards.
Property Manager
Dale property management
Dallas
06.1995 - 07.2000
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Handled resident complaints and expedited maintenance requests.
Education
GED -
Richland College
06-2003
Skills
- Conflict resolution
- Customer service
- Operational oversight
- Performance management
Languages
English And
Professional
Spanish
Professional
Certification
- Servsafe
References
References available upon request.
Timeline
Manager
Whataburger
10.2014 - Current
Property Manager
Dale property management
06.1995 - 07.2000
GED -
Richland College