MARIA HERRERA
Aramark
Tampa,FL
8
years of professional experience
Experienced with leading catering operations and managing event logistics to ensure client satisfaction. Utilizes strong leadership and communication skills to coordinate team efforts and adapt to dynamic environments. Track record of maintaining high service standards and ensuring successful event outcomes.
Work History
Catering Lead
1 Year 10 Months- Enhanced customer satisfaction by efficiently managing catering events and ensuring timely delivery of quality food.
- Maintained strong relationships with clients through clear communication, attentive listening, and personalized service.
- Handled catering scheduling, ordered food and planned events.
Banquet Supervisor
2 Years 3 Months- Directed and managed banquet functions for event.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Set up banquet tables and chairs based on event requirements.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Supervisor
1 Year 4 Months- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Catering Assistant
1 Year 7 Months- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Delivered catered food and supplies to facility for on-time set-up.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Associate
High School Diploma
- 3.5 GPA
- College courses in Math / History
Skills
Customer relation
Organization and Time management
Bilingual (Spanish)
Complaint resolution
Relationship building
Timeline
Catering Lead
Aramark
10.2024 - CurrentRead More
Banquet Supervisor
Puff N Snuff
07.2021 - 10.2023Read More
Supervisor
MetroPCS Corporate Store
02.2021 - 06.2022Read More
Catering Assistant
CulinArt (Compass Group)
08.2018 - 03.2020Read More
Edison High School
High School Diploma
Read More
Middlesex county’s
Associate
Read More