Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Environmental Services Supervisor

Maria Hert Ibarra

Banner Health
Peoria,Arizona
26
years of professional experience

Organized Office Assistant known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.

Work History

Environmental Services Office Assistant

2 Years 4 Months
Banner Health | 2019.02 - 2021.06
  • Represented the EVS Team in daily bed meetings with issues or concerns.
  • Monitored and accurately coded vendor invoices while tracking payments.
  • Developed a streamlined filing system to better meet facility needs.
  • Maintain files containing confidential information.
  • Entering data in a computer using Excel and Word.
  • Met throughput goals consistently.
  • Provided translation support during meetings to enhance communication clarity.
  • Worked under little to no Supervision.

Environmental Services Supervisor

5 Years 5 Months
Banner Health | 2021.06 - Current
  • - Directed daily cleaning of 317 patient-occupied rooms and areas, contributing to patient satisfaction and safety.
  • - Completed quality control inspections to support patient safety and cleanliness.
  • - Supported daily and strategic EVS operations to maintain high standards of cleanliness and safety.
  • - Supervised 25+ associate department staff to ensure effective team performance.
  • - Managed payroll processing.
  • - Coordinated timecard approval process for payroll accuracy.

Environmental Services Lead

3 Months
Banner Health | 2018.11 - 2019.02
  • Worked closely with the supervisor to train and retrain, recruit, retain and develop the EVS team members, fostering a culture that reflects the core values and operational policies under the department and company.
  • Managed staffing needs to ensure adequate coverage and service quality.
  • Delivered consistent service to customers in a timely manner.
  • Reported quality and cleanliness standards to supervisor for continuous improvement.

Environmental Services Associate

7 Months
Banner Health | 2018.04 - 2018.11
  • Cleaned and disinfected patient rooms, ensuring a safe environment for patient care.
  • Ensured cleanliness by utilizing appropriate chemicals, maintaining high quality standards.
  • Engaged with guests to assess room requirements and amenities, enhancing overall satisfaction.

Multiple Positions

2 Years 11 Months
Target | 2015.05 - 2018.04
  • Collaborated across multiple departments at Target, acquiring diverse skills and insights.
  • Executed stocking, backroom organization, and price change tasks while leading Plano team to create visually appealing displays for guests.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Manager

12 Years 3 Months
Mcdonalds | 2001.02 - 2013.05
  • Delivered friendly and efficient service while managing inventory movement and ordering supplies within budget to ensure operational continuity.
  • Supervised McDonald’s crew members during busy restaurant shifts.
  • Trained crew on food safety, service standards, and station procedures.
  • Scheduled staff coverage for kitchen, front counter, and drive-thru operations.

Education

High School Diploma

Maryvale Highschool | Phoenix, Arizona | 2003-05

Skills

Payroll processing
Data management
Excel
Microsoft Excel
Microsoft Word
Records management
Office administration
Invoice processing
Customer service skills
Meeting coordination
Event coordination
Supply chain management
Team leadership
Bilingual
Problem solving
Works well under pressure
Multitasking skills
Self-directed work
Confidentiality handling
Office supplies management

LANGUAGES

Fluent in English and Spanish

Timeline

Environmental Services Supervisor

Banner Health
2021.06 - CurrentRead More

Environmental Services Office Assistant

Banner Health
2019.02 - 2021.06Read More

Environmental Services Lead

Banner Health
2018.11 - 2019.02Read More

Environmental Services Associate

Banner Health
2018.04 - 2018.11Read More

Multiple Positions

Target
2015.05 - 2018.04Read More

Manager

Mcdonalds
2001.02 - 2013.05Read More

Maryvale Highschool

High School Diploma
Read More
Maria Hert Ibarra