Maria Johnson
Syracuse,NY
Summary
Versatile and results-oriented professional with experience in demonstrating exceptional communication skills and attention to detail. Excelled in roles requiring the ability to multitask and maintain organization, significantly enhancing guest relations and operational efficiency. Proven expertise in cash handling and customer service, consistently achieving and exceeding performance goals.
Overview
2
2
years of professional experience
Work History
Housekeeper
Hampton Inn Suites
East Syracuse, NY
08.2024 - Current
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Interacted pleasantly with clients and guests when performing daily duties.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Driver, Warehouse Orders
Door 2 Door Logistics
Syracuse, NY
05.2023 - 08.2024
- Loaded and unloaded vehicles at distribution center and delivery address.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Determined optimal routes based on GPS application information and knowledge of local routes.
Teller
M & T Bank, Formerly Partners Trust
Syracuse, NY
11.2022 - 12.2023
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Maintained confidentiality of bank records and client information.
Education
GED -
Nottingham High School
Syracuse, NY04-2012
Skills
- Excellent communication skills
- Guest relations
- Focused and detail-oriented
- Multitasking and organization
- Banking
- Professionalism and courtesy
- Cash handling expertise
- Processes and procedures
- Attention to detail
- Time management
Timeline
Housekeeper
Hampton Inn Suites
08.2024 - Current
Driver, Warehouse Orders
Door 2 Door Logistics
05.2023 - 08.2024
Teller
M & T Bank, Formerly Partners Trust
11.2022 - 12.2023
GED -
Nottingham High School