MARIA JOSE ROBAYO
Miami,FL
Summary
Dedicated hospitality professional with over 6 years of experience in fine dining service, high-volume bartending, wine education, bar leadership, and multi-city opening programs. Known for creating memorable guest experiences, building strong bar teams, and developing efficient systems that improve consistency and service flow. Passionate, proactive committed to delivering excellence in every shift.
Overview
2026
2026
years of professional experience
Work History
Bartender Captain
Barcelona Wine Bar – Wynwood, Miami
01.2025 - Current
- Lead and train the bar team in cocktail execution, wine service, and hospitality standards.
- Serve as the wine specialist for the location, mentoring new staff.
- Monitor alcohol waste and maintain accurate inventory and reporting.
- Deliver high-quality guest experiences in a fast-paced, high-volume environment.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Opening Bartender Captain / Trainer
Barcelona Wine Bar – Opening Program (Multi-City)
01.2024 - 01.2025
- Strengthened bar structure and team performance during a one-month assignment.
- Identified weaknesses and created targeted improvement plans.
- Supported development of a consistent, high-performing bar team.
- Rebuilt systems in a 15-year-old location with failing bar operations.
- Created new inventory controls, opening/closing procedures, and bar organization.
- Hired and trained new bartenders to strengthen the team.
- Improved communication, workflow, and bar consistency.
Bartender
3310 Wisconsin Ave NW
2022 - 2024
- Promoted from server to Bartender Captain.
- Managed inventory, receiving alcohol orders, and ensuring stock accuracy.
- Trained for management while supporting all service roles.
- Led high-volume shifts and built strong guest relationships.
- Rotated between Cathedral and 14th Street due to strong performance.
- Trained junior bartenders on mixology techniques and customer service best practices.
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
Bartender Captain / Bartender / Server
Barcelona Wine Bar – Washington, DC 14ST
01.2022 - 01.2024
- Promoted internally across Cathedral and 14th St. locations. Managed inventory and led high-volume service.
- Bartended and served private events and large parties.
- Guided guests through a 500-label wine list and hosted wine tastings.
- Supported staff and guest wine education programs.
- Recognized for strong guest loyalty and returning regulars.
General Manager
Flavio’s – Washington, DC
01.2021 - 01.2022
- Trained staff in multiple positions to ensure full operational coverage.
- Implemented guest feedback improvements to elevate service.
- Streamlined procedures to increase profitability and guest satisfaction.
- Scheduled and supervised staff to maximize productivity.
- Managed accounts payable, receivable, and payroll.
- Performed daily opening and closing procedures.
- Developed strategic plans to enhance customer satisfaction and drive business growth.
Lead Server
Maggiano’s Little Italy – Washington, DC
2018 - 2021
- Top-performing server trusted with closing duties.
- Specialized in large-party service for groups of 30+ guests.
- Delivered warm, memorable hospitality and guided guests through menu offerings.
- Selected during COVID to help create a new catering and delivery program.
- Supported logistics, guest communication, and execution of off-site and private events..
Education
Bachelor of Interior Design -
Northern Virginia Community College
Washington, VA01-2019
Skills
- Hospitality & Service: Fine dining service, high-volume bartending, wine knowledge (500 labels), cocktail execution & training, guest experience focused, large-party service (30 guests), upselling & wine pairings
- Leadership & Operations: Bartender Captain, staff training & development, opening program (multi-city), bar systems creation & standards, inventory & alcohol control, problem solving & communication, team development & coaching
- Additional Skills: Fluent in English & Spanish, organized, proactive, detail-oriented, strong communication, fast learner, strong work ethic
- Strong multitasking
- Team player attitude
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender Captain
Barcelona Wine Bar – Wynwood, Miami
01.2025 - Current
Opening Bartender Captain / Trainer
Barcelona Wine Bar – Opening Program (Multi-City)
01.2024 - 01.2025
Bartender Captain / Bartender / Server
Barcelona Wine Bar – Washington, DC 14ST
01.2022 - 01.2024
General Manager
Flavio’s – Washington, DC
01.2021 - 01.2022
Bartender
3310 Wisconsin Ave NW
2022 - 2024
Lead Server
Maggiano’s Little Italy – Washington, DC
2018 - 2021
Bachelor of Interior Design -
Northern Virginia Community College