Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria Lacayo

Miami,FL

Summary


Results-oriented real estate professional skilled in client relations and market analysis. Known for effectively managing property listings and closing lucrative deals, contributing to team success and business growth. Reliable and adaptable, committed to supporting team objectives and delivering high-quality service in dynamic environment.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Furniture Consultant

MACY'S
07.2023 - 02.2024
  • Assisted clients in visualizing their desired spaces through detailed room layouts and design presentations.
  • Streamlined operations processes by implementing efficient systems for order processing, tracking, invoicing, and payment collection.
  • Enhanced customer satisfaction by providing personalized furniture recommendations based on individual needs and preferences.
  • Organized innovative showroom displays that showcased featured products, attracting more potential buyers and increasing foot traffic at the store location.
  • Played an active role in all stages of the furniture procurement process, from selection and ordering to delivery coordination and installation support.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.

Economic Self-Sufficient Specialist I

STATE OF FLORIDA
04.2022 - 02.2023
  • Followed all the Dept of Children and Families policies and procedures to deliver quality services.
  • Interviewed clients applying for public assistance programs.
  • Obtained the information necessary to determine program eligibility.
  • Operated the Florida computer system to input/update client information and the services requested.
  • Collaborated working in emergency during the Hurricane Season.
  • Worked with leaders and staff to achieve daily goals.
  • Maintain effective communication to deliver excellent client services.


Flooring Sales Specialist

LOWE'S
11.2018 - 02.2022
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Drove team revenue totals by bringing in top sales numbers remodeling kitchen , home flooring, gardens and pool areas positioning my department in the Multi-Million dollar club.
  • Assisted customers in selecting appropriate flooring materials among porcelain, hardwood, carpet and laminate products.
  • Maintained a nice looking Show-Room with a display of the latest products and decorative mosaics.
  • Developed a loyal customer base by consistently exceeding expectations and delivering outstanding service throughout the entire sales process.

Flooring Sales Specialist

THE HOME DEPOT
08.2015 - 09.2018
  • Increased sales revenue totals by selling home remodeling services from flooring to roofing bringing in top sales orders.
  • Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
  • Assisted to coordinate logistics for delivery and installation of flooring materials, ensuring a smooth process from start to finish.
  • Collaborated with installation teams to ensure timely completion of projects and customer satisfaction.
  • Developed strong relationships with clients, leading to repeat business and referrals.

Real Estate Agent

BETTER HOMES REAL ESTATE
03.2005 - 09.2007
  • Negotiated commercial and residential contracts, and all transaction aspects from selling to closing; exceeding customer expectations.
  • Exclusive Right of Listing services.
  • Comparative Market Analysis.
  • Advertised client properties through websites, social media, and real estate guides.
  • Promoted listing through Open Houses and flyers.
  • Maintained effective communication with clients to encourage repeat business and referrals.

Real Estate Agent

COLDWELL BANKER RESIDENTIAL, Nancy Corey
05.2001 - 03.2005
  • Negotiated real estate transactions from selling to closing. exceeding customer satisfaction.
  • Exclusive Right of Listing with effective Comparative Market Analysis presentation.
  • Hosted Broker's Open and Open Houses in Team work co-workers agents.
  • Advertised listing in magazines, brochures and flyers.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Developed strong relationships with mortgage brokers, attorneys, closing agents, appraisals and home inspectors to streamline the home buying process for clients.
  • Full understanding of the mortgage business leading sales to closing.
  • Learning of new mortgage programs developed to facilitate sales.

Education

Associate of Science - Commercial Lending

MIAMI-DADE COLLEGE/ AMERICAN INSTITUTE OF BANKING
Miami, FL
07-1990

Civil Engineering

Central American University
Managua, Nicaragua
03-1982

Skills

  • Social media marketing
  • Listing presentation
  • Property marketing
  • Referral networking
  • Contract preparation
  • Closing coordination
  • Prospecting techniques
  • Excellent teamwork
  • Lending
  • Strong organizational skills
  • Negotiation expertise
  • Leasing and sales
  • Property tours and inspections
  • House showings
  • Lead follow up
  • Sales presentations
  • Comparative market analysis
  • Buyer contracts
  • Sales closing
  • Fluent in English/ Spanish

Certification

  • Commercial Real Estate, Coldwell Banker, NRT - 2002
  • Business Builder Program, Arvida Realty - 2001
  • International Real Estate Essentials NAR - 2001

Timeline

Furniture Consultant

MACY'S
07.2023 - 02.2024

Economic Self-Sufficient Specialist I

STATE OF FLORIDA
04.2022 - 02.2023

Flooring Sales Specialist

LOWE'S
11.2018 - 02.2022

Flooring Sales Specialist

THE HOME DEPOT
08.2015 - 09.2018

Real Estate Agent

BETTER HOMES REAL ESTATE
03.2005 - 09.2007

Real Estate Agent

COLDWELL BANKER RESIDENTIAL, Nancy Corey
05.2001 - 03.2005

Associate of Science - Commercial Lending

MIAMI-DADE COLLEGE/ AMERICAN INSTITUTE OF BANKING

Civil Engineering

Central American University

Similar Profiles

CREATE PROFILE
Maria Lacayo